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September 2023 by Tim W.
"WARNING" BEWARE. Do not buy from Tools Plus. My **** *** ** fence was delivered damaged, looked as if it was a used and a returned fence. Slide was rusted and pitted. Head unit was scored. Parts were missing. They wanted me to send it back that would take at least 2-4 weeks for a return, would shut down my shop or would have to spend hours reassembling old fence and outfeed table. Tools Plus offer $50 refund on my $500 purchase for a used fence. Tool-plus-outlet also tried to tell me at the beginning my problem was with Vega Inc. Vega sent out new head and slide last week but I am still missing head spacers. Tool-plus-outlet know nothing about when or if I will receive the missing parts. I had to contact Vega to get my parts. Found dishonesty with communications with Tools Plus They don't even deserve 1 star
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May 2023 by avskit
Always go here before i go to home depot . 9/10 times they have what i need for cheaper price . Great quality tools as well
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April 2023 by Geoff Rabe
Great place to buy tools. They never disappoint. The only thing disappointing is that it's in Waterbury
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March 2023 by Dominick San Angelo
These guys are a great place to buy tools online. I purchased a Foredom handpiece and had it delivered from East Coast to the Southwest in a few days. I never write reviews, but these guys deserve it.
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February 2023 by Dominick A.
I purchased a Foredom handpiece from them, and in return, they gave me a great price and fast shipping! They shipped my tool from East Coast to the Southwest in a few days. Great place to purchase tools!
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February 2023 by Dwain Wall
I initially had several satisfactory transactions with Tools Plus. Not so with my latest. I know the supply chain can be an issue but my dissatisfaction is also one of communication. I made a major purchase in mid-April 2022 knowing that there would be several months until my item would be available. On August 30th I contacted Tools Plus and was told "Your order is due to ship out within a week". I contacted Tools Plus again on October 17th and November 14 to determine any progress. To this day (January 11) their silence has been deafening.
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February 2023 by Ben Turley
BEWARE OF TOOLS PLUSThey lost my nail gun due to FedEx delivering to the wrong address. They refuse to replace or refund. I’m now out $430 due to their negligence with no recourse since the tool WAS delivered.TO THE WRONG ADDRESS.Now FedEx has refunded THEM. TWICE.So they have been paid 3 TIMES FOR THE TOOL I STILL DONT HAVE. Complete crooks
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February 2023 by Mark Eye
My orders was processed very fast, And got them on my door steps with in days of ordering. I want to say thank you to all hom made this possible.
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February 2023 by mistersnapon
The best deals anywhere and quick shipping!!!
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July 2022 by Karen S.
I was very impressed with the knowledge and expertise of Terri, store manager, at Tools Plus in Waterbury. She was so helpful and kind. The store is very organized and prices are much better than the big tool stores in the area. I definitely recommend Tools Plus. Great store!
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July 2022 by maria torres
I always came here for my tools but customer service is horrible. A female named Jaqueline gave me herworse attitude ever. Taking out whatever happened to her that day on me when asking for help. I was a loyal customer till she served me. Speaking to me disrespectfully and looking at me as if I was not one of her kind. I reported her and nothing has been done. They need to hire more professional people again.
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July 2022 by edward wuchek
Looked up what I needed on line,went to the store and picked it up.good price friendly staff.
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May 2022 by Juan Sotelo
Love it, wish I could buy all the tools.!Great employees.!!
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March 2022 by Patrick O'Neal
I've made bulk purchases of band saw and reciprocating saw blades multiples times from the Tools Plus website and they always have a great price ship quickly. I'll continue to get my consumables here.
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January 2022 by Hudson Lima
Best place for tools and accessories like construction pouches. Quality stuff.