United States Postal Service

Post Offices, Shipping Centers
Hours:
135 Grand St, Waterbury CT 06701

Hours

Monday
8AM - 6PM
Tuesday
8AM - 6PM
Wednesday
8AM - 6PM
Thursday
8AM - 6PM
Friday
8AM - 6PM
Saturday
8AM - 12PM
Sunday
Closed

About United States Postal Service

The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. While there were some inconveniences, such as the unavailability of money order services and long lines, the overall customer service experience was positive. Jomaris, a customer service representative, was praised for her helpful and pleasant demeanor, going the extra mile to follow up on a claim and ensure the package's delivery. Additionally, a mail carrier named John was commended for his consistent and helpful service, with one customer appreciating his efforts to bring a package to their door. Another customer was highly satisfied with the service provided by an unnamed mail carrier, rating the experience as 10 out of 5 stars. However, there was also a mention of "bad apples" in Connecticut, suggesting some room for improvement in certain areas. Overall, the USPS is recognized for its dedication to providing secure, reliable, and affordable delivery services to millions of addresses across the United States.

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