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January 2024 by ariel rivera
The staff and supervisor of this office are awesome ? services.
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December 2023 by MaryBeth Daunis
Clerk ( lady) was very helpful in assisting me. She had a very pleasant attitude, was friendly and for being busy had a smile on her face.
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December 2023 by randii janay
Post office opens at 8:30 it’s 8:40 and all you see is the front clerk walking back and forth NOT opening the doors to let the long line of people in!
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December 2023 by Mario Diet
People there always very nice
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June 2023 by Theresa Caraballo
I have never found these postal workers rude. Always very helpful and patient and kind. Thank you all your help throughout the years.
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May 2023 by Malasia Irizarry
My mail said it was delivered and I didn’t see it in my mailbox so I called to speak with a manager to see what was going on. As I was explaining to situation to Sheila (the manager) she continuously spoke over me. I asked, could she let me finish without speaking over me as I was looking for information she asked for on my phone. We sat in silence for a few seconds as I was looking for the information- I asked her a question and she ignored it - I said “hello” thinking we got disconnected and she says “you just told me to shut up” when I never said that I politely asked can you stop talking over me. I then told her one of the employees told me that she was on route yesterday and they said she would call me and never did - she asked me who told me that and I described what he looked like but I didn’t have a name - I asked if she could check the cameras and she told me there was no cameras in the building. I asked her how are there no cameras when the post office is a federal building - she then said she wasn’t dealing with me anymore and hung up in my face. I drove to the post office and once again asked to speak to her - she had the most snottiest and obnoxious attitude ever for a manager. She was absolutely NO help - the employees had to help me because she walked away and REFUSED to help me. I also pointed out how she said she didn’t have any cameras but there was one in the corner - she then tried to lie and say “I never said that I said we don’t have access to them”. She should NOT be a manager - her employees were very respectful and willing to help. I asked for corporates number and she gave me a fake number !! Absolutely insane !
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February 2023 by John Smith
I had a problem with a shipment that got lost in transit. The same day a gentleman from this post office called me to give me an update. Really impressed, this post office is the best one in Waterbury period. Much respect and great health to the workers!
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December 2022 by N T
I heard a women in front of me asking where is the help because the clerk was alone. Clerk did a good job even though he was by himself. Supervisor is incompetent. She did not even know how much was a stamp. She also proceeded to tell the lady she is qualified to go on the register and yet there is a line out the door. No sense of urgency.
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December 2022 by Annette Mosley
I have been going to this post office for years and my favorites are JOE,SABRINA & MATT. They are always so friendly and helpful. I am reading some of these reviews and I have never seen any of the postal workers give anyone a hard time in fact I see the complete opposite. Continue to be great guys you’re doing an excellent job!
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November 2022 by Pure and Healing Inner G LLC
I have been going to this post office for years and my favorites are JOE,SABRINA & MATT. They are always so friendly and helpful. I am reading some of these reviews and I have never seen any of the postal workers give anyone a hard time in fact I see the complete opposite. Continue to be great guys you’re doing an excellent job!
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August 2022 by Bo O
Today August 23, 2022 I was here at 8:40 am I felt insulted to see how 2 women of color from customer service made fun of a Hispanic costumer. sad to see this in a post office. They are hiring new people to work in this location and these new people have no empathy. sad sad.
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August 2022 by Victor What
I have to walk 5 blocks to get my mail because the drivers not doing they job if I don't walk and get my mail I'll be getting it around 5pm everytime I walk and get it they be on the phone park. When I shouldn't have to walk and get my mail when they get paid to deliver it. You all get a 0 for poor business.
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July 2022 by Joanne Neifa
I hate going to this post office (which is the one that I have to go by region) because the African American woman in the front desk has a really nasty attitude towards hispanic people. I know this because she’s been incredibly rude towards friends and families.
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July 2022 by Ice Scream
Incredibly rude staff. Im not sure what’s the name of the lady in the front desk but she’s incredibly rude towards me and my family members. She always changes up the rules to her liking and adds unnecessary comments when she’s literally asked to do her job. Not to say that she’s racist but she only seems to act this way towards latinx people. Very unprofessional service overall.
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June 2022 by Jorge P.
Really unpleasant experience. The black lady in the front desk is continuously being disrespectful towards me and my family. Visually unpleasant to do her job, and unnecessary comments like "stop ordering packages" constantly. She treats other (more white passing) customers differently, treating them nicely probably thinking she'll get their "approval". But whenever she deals with latinx people her attitude towards us is really really nasty, and makes us feel not welcomed there. She creates a really hostile environment whenever me or my family members are in there. Terrible experience.
