-
February 2024 by Becky Burr
I loved this place. The staff was very polite and the vet was absolutely great with my dog who is about 19 years old. He clipped his nails so fast and easy. They are first come first serve so make sure you call first just to make sure they're not full. I definitely recommend this vet. The wait was not long at all either. I will be bringing my dog here from now on. Thank you to vet and staff!
-
February 2024 by Ambir Moote
Great vets office
-
January 2024 by john eab
Very good customer Service!
-
January 2024 by Maggie Romero
Definitely not worth your money. Spent 500.00 on one visit and my dog was still sick. The medication that they gave did not work . Keep in mind that they don’t allow you to go in and see the doctor in person. I don’t know if what they billed me is what they did inside. I called the doctor and shared that nothing changed and that the medication didn’t work. She asked I come back obviously another cost . I also shared with her why didn’t work and she said that if I was able to share with her what other vets have done then she can see what can be done. Don’t take your pet here. Keep doing your research
-
December 2023 by Nancy Spallone
I called this vet in an emergency and they set a time for 8:00pm to see my cat. He was suddenly completely lethargic and seemed to be breathing very shallowly. We arrived just before 8:00 I explained that he was in very bad shape and needed to be seen. Finally, at 9:30 they took him in only for them to tell me he was in bad shape and wouldn’t last the night. I authorized euthanasia. We were not even allowed to go inside for this. They were going to bring my mostly dead cat back out into the cold. They said it would be 1 1/2 to 2 weeks for his ashes. It has been almost 4 weeks and I’ve not heard from them. When I call them, they are not returning my calls.
-
August 2023 by D T
Your receptionist is rude. And calling for a follow-up, I'm sure they have caller ID and pick and choose who they want to call back. So much for their automatic system, "we'll absolutely call you back" HA okay. And they still do Covid protocol, found out other places around aren't doing that, take your pet there.Update: this place is garbage. You don't meet the vet and the rabies certificate aren't valid. Had another vet call for records and they keep giving them a piece of paper of just an estimate. No hand or typed records. I am starting to think there's no vet here. My Vets called randomly for the past 6 months, each time their system is down..... okay. Time to get a lawyer since they can't provide actual records to me or the new vet.
-
August 2023 by Craig Seadeek
Bella our dog was sick and she is doing well now. Thank you Waterbury veterinary hospital for your service.
-
July 2023 by Ryan Minton
DO NOT use this vet. We brought our cat here who has been living with a thyroid problem for 3 years now and is sustained via medication. After moving from Connecticut and returning back we needed to find a new vet. Our cat needs her medication to live. This place insisted every single time we needed more meds that they test her again. Every time. It quickly became ridiculously expensive on top of the initial tests they gave her upon her first visit. Previous vets have only needed to see her and test her every 6 months while providing us with her life sustaining meds. This place demanded she be tested every single time and after the 4th or 5th time we said we couldn’t afford to test her every time and we need her meds because she was out of them. They absolutely refused my cat her life sustaining medication unless they would be allowed to test her and charge us another exorbitant bill. We said we can’t afford it and they refused to give us her medication. They were essentially saying they would allow our animal to die because they couldn’t get more money from us rather than issue the medication. On top of not giving us her records, just receipts and not allowing us or anyone to enter the facility with our animal. We decided to break the cycle and we found a lovely place this week who has been wonderful and agreed the constant testing was simply ridiculous. DO NOT bring your animal here. The follow up to this will most likely be a response from the vet saying they have no record of us and that we are lying which is their MO. What’s important is our cat is now getting good care and everyone should stay far away from this place.UPDATE: AS PREDICTED… their response was that there’s no record of us being there. Trust, there are excellent, kind, trustworthy vets. This isn’t the place.
-
July 2023 by Colleen M
They just asked who I was, so I'll tell them. I contacted this vet office to see my dog and they were of no help, do not bring your pet here. They do not care about helping animals, it took them days to return my call(which was an emergency).
-
April 2023 by Carlyyy xo
We went to WVH when we were in a pinch with very little money and a cat in critical condition. They were able to get us in same day and staff was very caring and attentive towards her. They even checked in on her once she was home. The prices are affordable and they only suggest whats necessary, nothing extra. I have already recommended this place to a few other cat owners. Thank you so much for saving our old gal?
-
April 2023 by Christine Feeney
My advice is Don't go. I have a elderly cat with a failing liver . Instead of doing the obvious tests to find out what is wrong with my cat she does all kinds of useless unessesary tests and runs up my bill. And I still have a very sick pet . Now I have to go to some real professionals . The woman who runs that place is a unhelpful, greedy person with a speech impediment. Sorry those are the facts. Piper memorial in Middletown is a great place. If your pet has serious problems go there.
-
April 2023 by Daniela Martinez
Unfortunately my experience wasn’t the best. They made it clear that the only thing they care about is the money, they like to say unnecessary things just to charge extra stuff at the end… no confío en ellos, y tampoco lo deberías de hacer tú con tu mascota.
-
April 2023 by grzegorz webb
There could be long story butts going to be short.After set up appointment 7pmThirty minutes waiting outside talking back and forth with a rude EmployeTotally wasted time zero help for animal who needs to be taken care of.
-
February 2023 by Lori Castro
My cats were given amazing care at Waterbury Veterinary Hospital throughout their long lives 16.5 and 20 years. I credit their longevity to the exceptional care they received from the wonderful veterinarian and staff. They treated me and my cats like family. I lost my cats in the same month at the height of the pandemic and the staff were there for me even during the difficult time of the pandemic. Even though years have past I wanted to again express my gratitude!!
-
January 2023 by Jaime Jacewicz
Great vet! Been taking our animals there for years now, always treat them good, take u right in if u have an emergency, reasonably priced, would recommend to anyone.
