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November 2023 by Hello America
Ugh, Do not bank here. Incompetent management team.
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October 2022 by Dan Donahue
Stopped in on Thursday to inquire about opening an account and all the teller could say is she doesn't no about that you have to make an appointment or go on line what a way to to get business, guess m&t bank is the bank to stay with
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July 2022 by Justin Beast
Made an appointment first at wolcott branch, terrible service there. Needed to get business account opened which requires filling out many packs of forums. Ricky assisted and went through each page one by one to make sure I understood everything thoroughly. He’s a great representative and can definitely see him managing his own branch in the near future, his customer service was excellent!
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July 2022 by Chris Skabardonis
The staff is always excellent
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January 2022 by Gostinho Brasileiro USA
You enter the bank with the check and it says Cash and the operator says you can't change it because your name isn't written, it's written Cash!!! She said you have your name written down so you could change it. All the other banks I go I can change when it says Cash!!! now I gave mine my bank card my driver's license and I couldn't change?. It's a discrimination just because iam Brazilian.
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April 2021 by Rudy Hermstadt
The lady’s here are very nice and always accommodating!
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August 2020 by Robert Patrick
Only 1 person servicing the drive thru. They refuse to open both drive thru Windows. We waited 25 minutes to make a deposit and we were the 2nd car in line at one of the drive thru windows.
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February 2019 by hello irzyirkhsu
Great customer service thanks yuberkis for your service
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November 2018 by Kenneth Gonzalez
Only one person taking care off all customers (Angelica Gonzalez) thx for the good service.
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November 2018 by Alexis Dejesus
I give 1 star because I just experience the bad team work at this bank (Angelica) start her shift and look at both other girls like what are you doing here. The other co-worker (yuberkis) give Angelica her costumer so she can take a break or something. Spend more time talking than working. Working in a bank is not that hard do you job and talk less when they no costumer waiting ty have a good day I highly recommend not come here if yuberkis working
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May 2016 by Samantha Green
Worst experience at a bank ever. The employees has absolutely no idea about the job they're assigned to do. The manger Beverly had the nastiest attitude.i got a very ractist vibes from her.
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April 2016 by Julio Abrahamson
Great customer service.
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April 2015 by Jackie W.
I had a really nice Banker today he was friendly by the name of Josean C. He made experience really entertaining because he assisted me with everything I needed done today(banking wise). Also told me that when I go inside I can transfer funds without having to worry about my transfer limit!! I like this bank bc if you use your debit card 10 X's in a month they do not charge a fee for having savings & checking account with them. Thumbs up Wells Fargo keep bringing in awesome Banking Cashiers.