Ace Hardware of Waterford, part of Connecticut's largest chain of Ace stores, opened in May 2021, bringing a trusted local presence to the community. Customers appreciate the friendly and helpful staff, who are always polite and eager to assist. The team provides excellent service, often going out of their way to ensure items are ready when needed, even if it requires pulling products from the shelf. The store offers a great variety of tools and supplies for various projects, making it a convenient one-stop shop. Customers find the prices reasonable and the selection sufficient for their needs. The staff at the paint counter are especially praised for their helpfulness and knowledge. Overall, residents are happy to have a local hardware store that delivers quality service and a welcoming atmosphere, making Ace Hardware of Waterford a valuable community asset.
Picked up an online order the gentleman behind the customer service desk was efficient and courteous
July 2026
Customer service was ok was looking for something like this set up
June 2026
Clean store, employees are always pleasant and very helpful, as if we are friends. They have good prices and 99% of the time, have what I need. I appreciate the Coast Of Maine manure Compost and selection of screws, hooks, anchors, etc.
