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January 2024 by Joe Montanari
Has a smooth and easy transaction.
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December 2023 by ZZ S.
Hosea was a huge help when our phone was hacked. Knowledgeable, friendly and patient. We were so happy he was there to help
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November 2023 by Tu Tu
Will was extremely helpful and polite.
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October 2023 by Joe Pont
Great service here. Justin helped us and got everything done quickly and correctly. Good dude. Good service.
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October 2023 by Susie Jones
Mike was so nice, and very helpful!!! Very easy process of getting my new phone !
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August 2023 by Michael Lussier
Easy enough to change account/ nice staff. The Crystal Mall is still depressing as all else... Honestly the mall is kinda creepy... But the staff at at&t will help you out, just don't go around the mall unless you want to be disappointed Spencer's looked good in the Crystal Mall
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July 2023 by James Willis
Went to a previous AT&T branch and didn’t receive the most motivated customer service which led to being told to call the customer service number before my visit to the crystal mall branch but this branch resolved my problem in very little time.When you go here for your first visit I recommend speaking with Bryant. Very outgoing sales associate and a One stop shop kind of guy!Thank you again for your time and help!
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May 2023 by Brian Brozyna
Justin, Brayant, and company deserve all sorts of recognition and recommendation for the service they provide. They have waited with me and my wife while we bought new phones and answered all of our questions regarding the charges, fees, etc. And honestly, the process went as quickly as it could as I think maybe Justin and company do this in their sleep.
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May 2023 by niles browning
Disturbing how smug the employees are. Was laughed at and treated like an inconvenience when I was directed to this “Corporate” store for a billing error. Wasted so much time and energy with these people. I’d rather be without a phone than to have to deal with AT&T ever again. Spent a DECADE with them and now I am leaving with a terrible taste in my mouth. Dog S**T service as one gentleman who had left before me said.
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March 2023 by Christian Garcia (AC)
The representative, Robinson, worked with us and was very personable and professional. He readily answered all my questions and helped me to find the item with the plan that worked best for me. He even looked into some other products with me which they did not have on hand.
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March 2023 by Jacob Money
Very helpful service team! Phone was a mess and they helped me upgrade and figure it out, works like a charm.
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February 2023 by Shirley Thompson
Brayant at the Waterford AT&T store was amazing and kind, answered every question I had ,and was so helpful I will never go anywhere else, you need more employees like him. He is a 5 star employee, sincerely Shirley Thompson.
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February 2023 by Rafael Torres
David was very helpful and very kind love people like him ready to help costumers .....
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February 2023 by Teresa Garcia
David was a great help. Excellent service. Addressed all our needs, and took the time to do so!
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January 2023 by Michael Cordone
Matt is the absolute best, I was really down in the dumps, my phone was freezing, crashing. I didn’t know what to do. He really brought me back to life with a brand new lightning fast phone. What a great guy!!!
