Cluff Carpet One Floor & Home, a family-owned business in Waterford, CT, has been providing quality flooring solutions since 1972. Customers consistently praise the exceptional service, with many highlighting the helpfulness of the staff, especially in design consultations and customer support. The business offers a wide selection of flooring options, including carpet, laminate, hardwood, tile, and luxury vinyl from top manufacturers. Reviews reflect satisfaction with the competitive pricing and beautiful products available. Installation teams are noted for their promptness and efficiency, although some customers have mentioned minor issues during installation, which were addressed by the company. Cluff's commitment to customer service is evident, as they actively assist in finding hard-to-locate products, demonstrating their dedication to fulfilling customer needs. Overall, Cluff Carpet One is highly recommended for anyone seeking quality flooring and a supportive shopping experience.
We highly recommend the team at Cluff's Carpet One. We recarpeted our entire house and the professionals at Cluff's made it stress free and we are delighted with the results. Each member of the team was personable, friendly and professional.
August 2025
Wonderful experience. Great quality merchandise. Cassandra was so helpful and pleasant and Richie, the installer, did a great job. Highly recommend Cluff’s and would use them again.
May 2025
Excellent service from start to finish . Richard did a great job installing our carpet for both our rooms . Thank you Cassandra who is super thanks to phil and Richard
