8:30AM - 4:30PM
60 Colver Ave, Groton
Credit Unions
“Melissa P alerted me to fraudulent activity that occurred to my account. She outlined the steps I needed to take to resolve the situation. Thank you very much, Melissa P!”
“Oniya was great!! Professional, friendly, knowledgeable and helpful. Couldn’t ask for a better experience. Best customer service. I stopped in with my little ones. This is the only location with public access in this region.”
“Omygoodness, I cannot say enough positive things about this credit union. It is small, therefore like the TV show Cheers, everyone knows your name. If you are lucky enough to be eligible for this CU, by all means take advantage of it. Rates are almost always less than banks and other CUs for loans, and the staff is absolutely excellent!”
“I have been banking exclusively with NFCU since 1986 and haven't changed banks because besides having great products, the customer service is exceptional. I have had fraudulent charges that NFCU alerted me to and took care of everything. I have financed 7 different new and used vehicles over the years and only once did I get a better interest rate from the dealership. That is 875 batting average for my bank. There are some opportunities for in person banking at different locations, but the online experience including the NFCU App is so simplistic and user friendly that even my computer illiterate elderly father could easily navigate ?.”
“Nothing but praise for Navy Federal and this branch. They consistently beat rates for car loans, home loans and investments. Their customer service is top-notch. Everyone we have referred to them says the same thing. If you have been thinking about checking them out DO IT!”
9:30AM - 4:30PM
125 Boston Post Rd, East Lyme
Credit Unions
“I've been a CPCU member for decades! This is a place where you can have a checking account, a savings, including a good interest one if you meet certain requirements, get a loan at a competitive rate, have good interest custodial accounts, get a notarization, have your coins counted by machine, and even get an EV charge! What an amazing place to go! They even had a short promotion last year where they had ice cream!”
“Brandon was beyond helpful. Great personality, he went above and beyond customer service. Definitely recommend. Great first time visit to this bank. It is a bank not just an ATM.”
“This location has always had nice, personable staff. Recently, Erin helped out big time with getting my auto loan approved right before closing time so I could get my vehicle that same day. It was a big help for me and my family. Thank you, Erin!”
8:30AM - 4:30PM
60 Colver Ave, Groton
Credit Unions
“Doreen Davis has a true focus on customer service! Her help with a more complicated transaction than is average demonstrated her extraordinary patience, good humor, and professionalism. What a joy to do business with Scient, thanks to people like Doreen!”
“Been banking with Charter Oak for as long as I can remember. The employees here very helpful and committed to making sure you leave satisfied. Building is also very clean and we'll kept.”
“Thanks to Diane for her services yesterday during my visit. She informed me of the Kasasa Cash Back program, that I knew nothing about, and made enrollment very easy. My account needed updating, and her assistance was well appreciated.
Continue serving your customers with professionalism and politeness!! Well done Diane!!”