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March 2024 by Natalie D
Had a service appointment for Rhodium dipping for my ring! They did an absolute amazing job between customer service and actually getting the ring done. Because I travel some ways to get to this Jared’s location they get the service done quickly and I make a day out of coming up to this Jared’s location. I’m super thankful for the warranty that Jared’s offers and helping me as quickly as possible as I am allergic to my ring so I NEED to have it rhodium plated multiple times a year. Ray had assisted me and he was super helpful !!
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February 2024 by Irene DeBernardo
Patrick COLLINS provided great customer service! He was very knowledgeable about his jewelry at Jared Jewelry in Waterford CT. I would highly suggest getting your next jewelry purchase from him!
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January 2024 by Matthew Morico
Great experience with top notch customer service. Nicholas and Alexis helped me find the perfect engagement ring. Very knowledgeable and friendly. They made me feel comfortable and were so excited for me. Please go see these two with any of your jewelery needs including finding the perfect engagment ring! Thank you both for making this such a smooth process and memorable experience!!
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December 2023 by Pete Romprey
How a Jewlery store should be !Patrick and Nick provided top notch service to my wife and I while in for a repair and purchase. We were looking for diamond earrings. They both had patience and were very helpful showing us many different options.Never once made us feel uncomfortable or like we were taking up their time.The repair was spot on and done the same day which made my wife extremely happy!Thank you Patrick , Nick , the very nice people in the repair center that fixed her ring on a Sunday!!I trust them and feel like we were treated very well.Happy Holiday’s!’
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September 2023 by Leah Riccio
Our visit was very welcoming and Patrick was very professional and outstanding customer service!! We will definitely be back!! Thank you so much!!
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August 2023 by Shannon D'Angelo
My fiancé and I came in to look at new engagement rings. I made the mistake of using an online jeweler for our first engagement ring, that online jeweler destroyed the finish when we had it resized, offered to make a whole new ring but didn't follow through. We came in and told our tale of woe to Brenda and Patrick and explained that we had a very short timeline as we are traveling to visit my mother who lives 1,000 miles away, for her 60th birthday as a surprise. With their help, we found a ring that we absolutely fell in love with and a lab grown diamond that was stunning! This meant that not only did the ring have to be resized, but the head had to be ordered and replaced to match the shape of the diamond we chose. Patrick let us know that our ring should be ready the day before we left. To our delight, I received an email stating that our ring was done a day early!! Patrick is an absolute Rockstar!! I usually prefer to patronize smaller businesses, but with an investment of this nature, having the corporate backing of a lifetime service agreement, multiple nationwide locations, and a solid reputation, Jared was our first choice and they delivered in a big way. Patrick and the folks in the shop far exceeded our expectations and have earned themselves a customer for life!!Thank you Patrick, you helped turn my fiancée's tears from tears of sadness into tears of joy!!
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August 2023 by Christina Fontaine
Jared's in Waterford and their staff, Nick, Brenda, Joy & Peter are amazing!! My family & I only shop here for our jewelry. They are helpful and accommodating to our needs, whether it be shopping for a particular piece, an inspection, cleaning or a battery for our watch, they are always so helpful. Thank you so much for everything!!
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July 2023 by Joy Spier
This Jared location always goes above and beyond for us. My husband initially got my engagement ring from here 5 years ago and since have bought wedding bands and other jewelry. They always do great work on ring inspections, cleanings, and when I had my rings soldered together. Today, I went in because my diamond was loose, Nick the manager, had my ring fixed and cleaned in less than 10 minutes. The workers are always pleasant, nice, and efficient. We will always continue to go back to this Jared location.
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May 2023 by Autumn Allen
Dropped by to get my ring serviced fully expecting to drop off my ring and pick it up days later but Jared’s had me in and out of their store in less than 10 minutes with my ring fixed and shined as new. Will always recommend this location and their friendly staff!
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May 2023 by Noah Varonier
Brenda and Joy were amazing in helping me choose my engagement ring. Will certainly recommend them to anyone of my family and friends.
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May 2023 by caitie bruce
I walked into Jared’s nervous my ring was gonna cost so much to fix . Patrick was amazing and calmed my nerves will be getting my ring fixed there . Thank you soo much . I appreciate you
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May 2023 by Joe Caruso
So happy with all the help I had picking out a mother's day pendant for my wife. Brenda was the best!! Thanks Joe!!
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April 2023 by Mary Belz
I enjoy coming here every 6 months for my ring inspection, it’s quick and efficient and everyone is so pleasant. The warranty for the jewelry is stellar. Just lost a small diamond in my band after 6 years and it’s completely covered. Brenda is absolutely amazing. She’s super attentive and she knows what you want before you even know what you want. Very happy every time I come in, and I’m so glad my husband went to Jared’s, and we will continue to come here for all of our jewelry needs!
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April 2023 by Andy
Doing business with them has been very pleasing. The staff is really nice. Only complaint my significant other and I have is when calling them, someone picks up and has immediately hung up on us after picking up. So the only thing I'd say is if you call expect this to happen. It could be that they are all helping someone and they are just doing it to let you know they are busy. If this is the case then I'd say try and make the effort to atleast pick up and let the customer know and then ask if they could just call back at a certain time when someone will be able to help them with their questions/concerns instead of just picking up and immediatly hanging up on them. Never the less they are wonderful to work with in store and I'd suggest them. Also if you don't see what you want inshore shope online and have the item ship to store and then pick it up from them. They are truly wonderful.
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March 2023 by Jasmine Singh
Wow my experience there was absolutely just not good at all the person that was helping me I believe her name is Monique she was extremely rude she acted like she didn’t even want to be there she immediately walked away the second someone else came and walked away texting it was bizarre and weird i refuse to work with her again her attitude was just disgusting that was my first time here and I’ll never come back I actually went to zales and the experience was wonderful
