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January 2024 by Sally Austin Mathley
Drive thru quick, was the only car using it.
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December 2023 by Kelley Uhl
They suck
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November 2023 by lyman goss
Great bank
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September 2022 by Jackson Wheeler
READ THIS!!! HORRIBLE CUSTOMER SERVICE!!!! I wouldn’t give this bank one star. They hit me with $100 of overdraft fees from $90 worth of payments!!! Even with Covid and being sick all of last month there was no way they could overturn the overdraft fees for me. I told them I’m very busy and don’t have time to waste on things like this. They simply kept offering other services to me but I just want my money back!!! On top of this their ATM’s are as old as dirt and probably run off coal!!! I just ordered a card from Varo which doesn’t make you pay overdraft fees and I’m about to close my account here. I was planning on applying for a loan and opening a savings account with them today but they couldn’t help me with this one thing. That goes to show you their level of customer service! I would suggest to try anything else before opening an account here!
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December 2021 by JA Image
READ THIS!!! HORRIBLE CUSTOMER SERVICE!!!! I wouldn’t give this bank one star. They hit me with $100 of overdraft fees from $90 worth of payments!!! Even with Covid and being sick all of last month there was no way they could overturn the overdraft fees for me. I told them I’m very busy and don’t have time to waste on things like this. They simply kept offering other services to me but I just want my money back!!! On top of this their ATM’s are as old as dirt and probably run off coal!!! I just ordered a card from Varo which doesn’t make you pay overdraft fees and I’m about to close my account here. I was planning on applying for a loan and opening a savings account with them today but they couldn’t help me with this one thing. That goes to show you their level of customer service! I would suggest to try anything else before opening an account here!
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September 2021 by Amanda T
I walked in here to talk about money options (new money), and how I wanted a certain amount to be saved or invested, I felt likeone of the customer service person got too personal and asked me how much money I had total, how much I was getting, and I "needed" to put all of it in. Because of this set of events, looked at other options at different banks
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February 2021 by Adam T
I walked in here to talk about money options (new money), and how I wanted a certain amount to be saved or invested, I felt likeone of the customer service person got too personal and asked me how much money I had total, how much I was getting, and I "needed" to put all of it in. Because of this set of events, looked at other options at different banks
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July 2020 by Tamixa Sandoval
I've never had a bank account come in had awesome service and had all my questions answered
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July 2019 by James Engel
Amanda is very pleasant, funny and helpful and David Bouffard was also very helpful in getting everything set for me. Great experience.
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January 2019 by edward jordan
I've been doing business with Liberty Bank since 1980. Always friendly professional service. I'll remain a Liberty Bank customer for life.
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November 2018 by Jason Northrop
My mom gets her money there.
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August 2018 by Kaitlynn's R.
This is one of the friendlier branches. They never ask me too many questions or give me a hard time about my complicated account situation. Most of the staff are amicable and they work fast. I travel from Groton just for their customer service.
