Mattress Firm Waterford is a sleep solutions provider committed to helping customers get their best sleep every night. Their Sleep Experts undergo over 200 hours of training to curate personalized bedding solutions, including mattresses, bedding, and accessories from top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta. Customers can shop confidently with the Love Your Mattress Guarantee, which offers low prices and a 120-Night Sleep Trial to ensure the perfect mattress. The Waterford, CT location has received excellent reviews, with customers praising the knowledgeable and friendly sales staff. Peter, Norman, Ken, and Kim were all highlighted for their exceptional customer service, taking the time to understand each customer's needs and guiding them through the selection process. Customers appreciated the consultative approach, clear explanations, and willingness to ensure they found the right mattress within their budget. Overall, the Waterford Mattress Firm location provides a stress-free and personalized mattress shopping experience.
Our salesperson, Ken, was very easy to work with. He knew the product line very well and he shared this information in a very professional and helpful manner.
June 2026
Ken was kind understanding and very knowledgeable. He didn’t pressure, but presented the facts relevant to our situation. Very helpful.
May 2026
We stopped at Mattress Firm Waterford today to look for a mattress. Anastasia was a tremendous help. She assessed my sister’s needs and showed us every tier by cost, firmness, and quality. After a mattress was selected for purchase, she continued to work at getting the best discounts. Anastasia made a chore less arduous.
