Petco is a dedicated health and wellness company focused on enhancing the lives of pets and their owners. Located at 825 Hartford Road in Waterford, the store provides a wide selection of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the helpful and knowledgeable staff who are eager to assist with any questions, whether it’s about pet food or aquarium maintenance. Many have had positive experiences, especially in specialized departments like reptiles. While the store offers a variety of products, some customers feel that the online ordering process needs improvement, particularly regarding the availability of certain items and customer service responses. Additionally, there have been instances where communication about appointments, especially concerning veterinary care, could be better. Petco also provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog training classes. It is a great place to visit not only for shopping but also for pet care services. Overall, Petco aims to create a wonderful experience for pet parents, making it a go-to destination for all pet-related needs.
