-
March 2024 by Graig Rinaldi
Always#1
-
March 2024 by Eduardo Guilbert
Said it open at 9, and it wasnt. Had a kids field trip. Stop by the store the night before and on the door it said 7 am. It wasnt. Looked on Google map it said 9 am, it wasnt . Made me late to the school. Almost missed the bus for the trip.
-
November 2023 by William Pezzullo
The guy forgot to add the cheese...
-
September 2023 by Tammie Dunbar
No meatballs, no parm, so had to replace ingredients and change order. Finally got 3 subs made, went to pay, and was told emphatically, "We don't take coupons!" When asked if they would give a discount, since they were already made, my bf was told no. Not treated with any type of respect at all! Ended up being told to F-off and not to come back. Wouldn't go back, even if it were free. Will only go to the Coleman Street Subway from now on.
-
August 2023 by Matt
Didn’t put chicken on, or toast, my toasted chicken sandwich (mobile order). As it’s unfair to pay full price for a chicken sandwich without any chicken (price of everything else is neglible), I tried calling the store multiple times, each time they’d answer for a few seconds then hang up without ever saying anything. I’d say hello? anyone there? and I’d hear myself echo from their phone (so I knew they could hear me). I was ignored every time - all they were doing was pretending to answer, then hanging up.Contacted support, and requested a refund explaining the issue (and whoever answered the phone always hanging up), this request was ignored and the only response I got was, to sum it up, sorry that experience doesn’t meet our ‘strict standards’.
-
July 2023 by Jack Maliszewski
A real person who pays attention to and makes the sub the correct way. I will return.
-
July 2023 by Gianna Engles
Every time I come here they are the upmost kindest people. Its always correct for what I order and they even deal with my weird requests lol This is literally the only one I will go to even though there is one closer to me.
-
May 2023 by Sean Shamrock
Restaurant was closed during posted open hours
-
May 2023 by Amy LaPere
Called to order for take out and they did not pick up the phone
-
April 2023 by David Feuerborn
They need to be more accurate on the time they close, because it'll say 7:30pm online, 9:00pm, pn the door, but lock the doors before 7:00pm. These minimum wage losers want more money, but will not work.
-
March 2023 by Bonnie Meyers
I have been going & enjoying SUBWAY sandwiches for years at other locations! Stopped into this (Waterford) to order sandwiches using coupon & was yelled at "WE DONT TAKE COUPONS!!!" I just left & WILL NEVER EVER GO BACK THERE!!
-
December 2022 by Andy Makepeace
They don't care about the customer. Online it said they closed at 7:30. I showed up a few minutes before 7:00 while they were in the process of making a sandwich for another customer. I was turned away at the door with the employee telling me that was the last customer of the night and they close at 7:00 on weekends. It's was a few minutes BEFORE 7:00. I used to work in restaurants too and I get that you want to go home, but I never turned away a customer who arrived before I locked the door. Customer service goes a long way; you know how many people I'm going to tell about this?
-
December 2022 by Bill Hanson
Tried to order a sub on herb and cheese bread. Associate saiad they were out. Another customer behind me ordered the same bread and his associate got fresh tray from the back. What?????
-
December 2022 by Daniel Darling
Does not accept coupons... visibly old meat...
-
May 2022 by Matt Trahan
Come on now its a grinder you tell them how to make it can't go too bad right
