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May 2024 by Raylah S.
I saw this lemon after a long day of work. I just needed a fresh lemon for dinner so my kids weren't hungry. And I saw this, I SHOULD BE ABLE TI GO INTO THE STIRE AND GET A FRESH LEMON WITHOUT SEEING THIS. My kids and I said they'll never eat lemons from there EVER again.
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May 2024 by Lianna V.
They don't even answer the phone I've tried 7 times smh horrible customer service wouldn't bother driving there and asking for help in person either that's just as bad as
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April 2024 by Liz S.
Extremely rude costumer service... Went in with my family for a propane refill since we're here camping from across the country. We didn't know we were not allowed to bring the propane so they not only scolded us for it but one lady proceeded to look my fiancé up and down with a look of disgust (he was polite and I removed the propane from the store as soon as they said it wasn't allowed) we then were made to wait over 30 minutes to receive our propane... the store is not busy at all. I go in and ask for help after 15 minutes of waiting and made us wait another 20 mins. Friday or not don't treat your customers like garbage because you don't want to work Friday evening. We went in the store very happy after our fishing trip and left feeling like absolute garbage. I don't leave reviews but this was honestly the rudest customer service I've ever received.
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March 2024 by Janelly T.
Came to buy some groceries. Prices were fair. Walmart was fairly clean. It was not packed and I was thankful for that. I was looking for healthy wraps and it took me a while to find it as it had been moved. The Walmart attendant couldn't find it either. So I wasted time going around the store for a while. Bathroom could definitely use a cleaning and fixing of paper holders. Toilet paper rolls were on the floor. It did not smell bad at all. But had tons of pieces of papers left all over by customers. There was plenty of parking and shopping carts available. Otherwise, this visit was fine.
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January 2024 by Iva S.
Stopped in to pick up a few things, and the store is completely out of bags. I know this is Connecticut, but still, the store should have bags for people to use to take the groceries! Four employees could not find any bags for me. So I had to stop all my groceries into a couple pieces of clothing that I picked up and take it to my car. Just completely on satisfactory for the customer!
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November 2023 by Ken A.
Well they lived up to their name. One stop shopping. Probably went in to look at picture frames, but walked the store and picked up xmas items, food, and a garbage can. Did we really need that...... I guess so. Lucky for us we used it as a makeshift box to pack our items in. Love this superstore, always let's us get a wide range of shopping done without going to multiple stores.
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November 2023 by Amy E.
Needed to reschedule a tire installation. Couldn't do it online, system didn't allow. Tried calling the actual store where the work was to be done; neither auto department nor store manager ever picked up the phone. With no recourse, I drove on the donut down I-95 to the store to get the job done or at least schedule it to be done. Was offered a 3-4 hour wait to have it done as they weren't able to access the online scheduling system. End result took tire with me and limped back on the donut to my local mechanic. Walmart just lost me as a customer. Why have online scheduling system if it doesn't do it's job? Why have phones if you're not going to answer them?
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October 2023 by John E.
I bought a money order with cash on October 16th from the Walmart Service Center to make a mobile deposit. My last such purchase was on August 22nd. During that time Walmart made their money orders not able to be deposited by a mobile app. I returned to the service desk within an hour after my purchase upon discovering I could not make a mobile deposit. Walmart would not take back their money order or would even cash it! It took me an hour and several layers of management to rectify my problem. They would not refund the dollar charge for the money order. Not even an apology for my inconvenience. My shopping days at Walmart are over to the benefit of Amazon.
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September 2023 by Edward B.
Stopped in Walmart in Waterford Ct to pick up some canned food and flashlights as news had the news Hurricane Lee may come closer to Ct than forecast earlier, well looked down the aisles and was over by Paint and Hardware and Outdoor Camping etc sections , asked first employee I ran across the answer was somekind of grunt and pointing to next aisle , not be found in this aisle , well next two employees replied "no speak English' WTF finall a woman in Sporting Goods aisle looked intelligent , what a mistake answered a polite question with "somewhere around here but I can't help you it's not on my handheld , well just left my cart of canned foord and condiments worth about $50 business , as per other reviews hit or miss store but rude staff and alot of yelling and screaming in Spanish , left and went to Lowes after asking was pointed out which aisle for flashlights Walmart may be the largest but customer service just plain sucks
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June 2023 by Jose D.
guys at auto care center are NOT proffesional they are slow communication sucks that place can definitely use more and better workers I'm never going back there again that's for sure
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May 2023 by Cassidy R.
They don't have wine? Is that a CT thing?? The actual store was exactly what you'd expect minus the whole wine debacle.
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May 2023 by Brenda S.
This store has really gone downhill. Stocking is horrible. The mini chips for baking are allways out of stock because they put the other size there. There is no regular Gatorade because they fill everything with the zero calorie one. The clerk refused to scan my bottle return at the self checkout. The customer service is unacceptable both for service and wait times. I really hate shopping here.
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October 2022 by Heidi M.
This place has a BIG PROBLEM... There's no phone service!!! Evidently I'm NOT the only one who's really tired of hitting redial for 30 minutes to have absolutely no one from any department answer the phone... I'm sure they know about it since it's been at least 2 days... the Walmart in Lisbon answered me to tell me yes you are not the only one who can't get a phone call through... I'm really unhappy with the fact they haven't fixed the problem 2 days later... Hey Walmart in Waterford I'm just wondering if I can drive 40 minutes back to your store to get the coffee and creamer I left there by accident??? P.S I just spent over 400$ there....
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July 2022 by Larry B.
This review is specifically for the Automotive Center manager and also the technician who changed my oil. He, the technician, left the oil cap off after filling the vehicle with the new oil. The manager, when I called to speak with her about the issue, lied and said they have it on video the technician had put the cap on. The reason I know she was being dishonest was due to the fact the engine noise from under the hood was resonating considerably louder than it ever had. It wasn't until the following morning I decided to check under the hood and found the oil cap towards the front of the engine compartment. After that the engine noise went back to normal. I reported this to the store manager, and reflected on the fact the Automotive Center manager didn't work well with people. I suggested she be assigned to stocking shelves.
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May 2022 by Kevin M.
I don't usually review department stores, but my god. This Walmart is awful. I don't understand how a billion dollar company never has any grocery bags in stock. Do they realize that so many customers are probably stealing from them since you have to just pile your loose items in to the cart with no bags? The candy shelf next to the self checkout register was absolutely disgusting looking, with what appeared to be dirt, maybe even mold all over it? Gross. Strap this Walmart to a rocket ship and send it directly in to the sun.
