Buick GMC of Watertown is a highly regarded dealership known for its exceptional customer service and commitment to quality. Located in the Greater Waterbury area, the dealership focuses on providing a top-notch automotive sales and service experience. Customers have praised the honest and professional service offered by the staff, particularly highlighting the quick and efficient assistance from service advisors. Reviews mention a seamless car-buying experience, with staff members being friendly, knowledgeable, and accommodating. Whether it was purchasing a new vehicle or requiring service, clients felt no pressure and appreciated the helpfulness of the team. The dealership has been a lifesaver for some customers who faced unexpected breakdowns, with the staff going above and beyond to assist without any charge. Overall, Buick GMC of Watertown has built a reputation for trust, respect, and teamwork, making it a highly recommended choice for anyone in the market for a vehicle or service in the area.
They always solve any mechanical problem right away, answering all my questions and concerns. Best service ever.😊
November 2025
Honest and professional service. Ian Ainsworth was our service advisor, and he got our service done much faster than we expected since we had to wait. We appreciate his consideration for customers. Great job! Thank you.
October 2025
Best experience I have had at a car dealership! Everyone was extremely helpful, kind, and professional. Highly recommend this team.
