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November 2023 by Tess Uri (Tess)
The service department are a great staff very friendly. I enjoy bringing up my truck there to get serviced.
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November 2023 by Jennifer Van Gorder
The service department is top notch. I have always been treated well. They are efficient, timely, and considerate of customer's convenience.
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October 2023 by Rick Mcguire
What can i say you are not a number here caring professional accommodating hometown comfortable feeling and confidence i have Brain and Ian . The whole staff is very friendly.Thank You Rick M
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July 2023 by Jeff M.
Fast, friendly, honest service. I bring my Camaro here, along with my wife's Buick, because I trust them more than the Chevy dealer.
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June 2023 by mike peters
drove 325 miles to buy a 2023 canyon AT4, very pleased with the experience with terence/kyle they made it as painless as possible, oh ya this truck is BLUE{there was a small misunderstanding about a black GMC canyon denali but terence reached out to me to fix it}
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June 2023 by Big Chuck
I don't really like to deal with car dealerships when doing Auto repairs but my 05 GMC Yukon Denali was giving me a Headache with the brakes locking up... Bryan & The Service Team Solved the problem & didn't Charge me a million dollars... I definitely recommend them & will be back.!!
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June 2023 by Russell Szep
I purchased two new vehicles from Buick GMC of Watertown, CT. I moved to North Carolina in 2016. I was in Connecticut visiting family this week, I needed service on my 2017 GMC Acadia purchased in North Carolina, I scheduled my appointment online, and my experience this week was the sane excellent service I experienced while living in Connecticut and having all my service completed at this dealer.
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April 2023 by Kelsey Brunell
Great people to work with! I told them a price point I needed to be under and exactly what I wanted for a vehicle and they worked hard to get me what I wanted! Very flexible for someone who works a lot and doesn't have much free time. Would definitely recommend buying a vehicle with them!
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April 2023 by Jayne Williams
My husband and I first went to Buick GMC of Watertown when we were sincerely disgruntled with the car brand I had been driving. I really hate the time involved in car buying and the "games" with paperwork and going back and forth with finance, the manager, and all the other nonsense. At Buick GMC of Watertown, we went in, test drove two vehicles and told them to email us with their best offer. We then left as we had other appointments. Within one hour, I had both quotes and could not have been more pleased with them. We went with the GMC Terrain and have been so pleased that my husband went back and bought a truck outright. When my daughter needed a car, we steered her to this dealership and she leased a Buick Encore. This year, my lease was up. We went in, test drove a new Terrain and turned in my other Terrain. Matt Burke knew exactly what I wanted. We leased the new Terrain and my daughter turned her Buick Encore lease in and purchased my 2019 Terrain outright. Matt Burke, Brian, and Terrence are excellent at what they do. It feels like seeing friends when we go in. The entire team is professional, knowledgeable, and most importantly, want what's in everyone's best interest. That's what car buying should be. Whomever is in charge of Buick GMC of Watertown, you have THE BEST in the business!!! I have told everyone, since day one, how happy we are!! We are a loyal GMC family!!
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April 2023 by Mark Prelli
Pleasant and helpful staff members. Was hoping for a quicker oil change (it was a bit over an hour) but they are helpful and did their best.
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April 2023 by Robyn Esposito
This location is much more convenient for me. I will say though I don't believe they service as many cadillacs as the Danbury facility does so it took a little longer than Normal. Over all the staff was very friendly and accommodating. I will continue bringing my vehicle here.
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March 2023 by Maribel Villa
Excelente servicio al cliente y eficiente en todos sus conocimientos sobre sus carros
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February 2023 by Michael Emanuel
I am always taken care of when I bring my truck here. Their employees are extremely helpful, especially the "runners" who assist you in an out of getting your vehicle, as one time I was struggling with my plow and they helped beyond belief! Thank you!
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January 2023 by Alessandra Castillo
Jeff Palomba and the team in Watertown were absolutely fantastic! Not only is the service great and timely/efficient, they are SO understanding and patient. When going through the recommended services, they explained what each item was clearly, and they helped me to prioritize a plan to get repairs done without breaking the bank. There is definitely no service team more trustworthy and helpful than Ingersoll Auto!
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January 2023 by Brian Curylo
Call emailed and texted a sale Manager which we made plans to have me come look at a vehicle that I was interested in. An hour before I was supposed to come to the dealership sales manager calls says vehicle has been sold. They never gave me the opportunity to put a deposit down or I would, if I would’ve known to keep the truck to be able to look at today. Beware these people will waste your time there just in it for the fast sale stay away.
