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March 2024 by Mike Cote
The first appointment I had was cancelled due to an employee being ill but was never contacted about it. I found out when I arrived at the facility for the appointment and was sent home with a second appointment. The second appointment was cancelled a day later due to another employee illness. I was reassigned as a drop off and was told I'd receive a phone call when my taxes are complete. One week later I called to check on the status of my taxes and was told they were never assigned to anyone. Very disappointed. The secretary makes it a point to always be correct in her statements and blames everyone else but herself. Will find somewhere else to file my taxes next year.
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March 2023 by Alexis Williams
Dawn is the best, and has always been.
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March 2023 by Sue Lozinski
Love my tax preparer.
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March 2023 by Alexis Dorsett- Williams
Dawn is the best, and has always been.
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March 2023 by Mary Amalbert
I work here. Come and get your taxes done by the best...
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March 2023 by E Lau
Very professional......reasonable and knowledgeable
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June 2022 by Conrad Blume
DO NOT USE THIS LOCATION! These people cost me $4,600 because they filed my taxes WRONG. And on top of that, I could NOT get a call back from Andrea the office manager, or Arthur the tax preparer to explain to me what happened.I know below this comment the company will post: “We’d like the opportunity to work with you and make it right. If you could call us at X”, hey here’s an idea, pick up the phone when I call or call me back when I leave a message. Unreal how bad (and expensive) this place is.If you at all cared about your customers you would reach out to them. Why ask me to call if I cant get a hold of anyone. HR Block is the worst, this confirms it.
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May 2022 by Joseph R.
DO NOT USE THIS LOCATION! These people cost me $4,600 because they filed my taxes WRONG. And on top of that, I could NOT get a call back from Andrea the office manager, or Arthur the tax preparer to explain to me what happened. Here's an idea, pick up the phone when I call or call me back when I leave a message. Unreal how bad (and expensive) this place is.
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May 2022 by Heidi Curtis
Have been a partner with H&R Block for over 20 years. Have always trusted them to do our taxes, and they've always done an excellent job!!
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April 2022 by Dale Giusto
Great. Dawn was wonderful and her staff
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March 2022 by Norman Reynolds
Because every year I get the same results, Dawn M. Is very professional and she goes the extra mile to help. I really appreciate her, thankyou Dawn
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February 2022 by steve traver
I feel like they will do there very best job to do your takes correctly and give you advice for the next year...Very Reliable!!!
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February 2022 by Anthony Silva
Did a great job on my return
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December 2021 by Samantha H
I have been a loyal customer for many years The Watertown office and thier staff have and are always friendly and knowledgeable . This was my first time meeting Rudika. She is extremely helpful and thorough. Hope to have her prepare my taxes next year!
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November 2021 by Tanmoy Mallick
I am very disappointed with the service as my tax refund and my wife's ITIN was delayed over 1.5 years due to incorrectly filing of 1040 and the tax consultant was not authorized to certify ITIN. Also they are not very responsive with emails. Will never seek assistance from H&R Block again.
