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November 2023 by Christine McKeown
2nd time is a charm with driving away with our 2nd Lincoln from Shakers and June Mariani ! This time it was a gorgeous Aviator! I call it the “cute cousin” of our Navigator!June knows our taste and style, so along with her manager, they made the deal happen on a beauty of a car! You won’t find a kinder salesperson than June. We will be in the market to get our middle teen a car soon and won’t hesitate to go back to Shakers! Thank you again!!
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November 2023 by Michael Rivera
I recently had the pleasure of visiting Shaker Family Ford Dealership, and I cannot express enough how pleased I am with my experience. From the moment I walked through the doors, I was greeted with warmth and professionalism by their staff. It was undoubtedly a hassle-free and enjoyable car buying experience.I would particularly like to commend Mike from the sales team, who went above and beyond to assist me with all my needs. He was incredibly knowledgeable about the vehicles and took the time to understand my preferences and requirements. Mike's friendly demeanor and no-pressure approach made me feel comfortable throughout the entire process.The entire team at Shaker Family Ford, from the sales staff to the finance department, demonstrated professionalism and excellent customer service. The dealership premises were clean, organized, and welcoming, creating a positive and trustworthy atmosphere.I highly recommend anyone in need of a new or used car to visit Shaker Family Ford and specifically ask for Mike. His dedication to surpassing customer expectations and commitment to customer satisfaction is exceptional. My experience was truly remarkable, and I am confident that others visiting this dealership will have a similarly pleasurable and stress-free experience.In conclusion, my visit to Shaker Family Ford Dealership left an indelible mark, and I couldn't be happier with my purchase. Kudos to Mike and the entire team for their outstanding service.
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November 2023 by Julian Aiken
We bought a Ford Maverick from Shaker's, and the experience from start to finish was absolutely excellent. I cannot recommend our sales person, Mike Talarico, enough. Mike went above and beyond to make our experience as easy and happy as possible. We live quite a distance away, so Mike even sent me a video of the truck, introducing all its features, without me asking. Amazing service all round. Next time I'm buying a vehicle, Shaker's will get my business, and I'll ask for Mike.
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October 2023 by Eliezer Plaza
Purchasing a vehicle at this facility was very straight forward. I would like to thank James Cole over at Shaker's Ford for making my purchase a very pleasant experience. I was treated with respect and comfort. I do recommend buying or leasing from this location. Thanks again!!!
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October 2023 by Yvonne Williams
June and all the individuals that I encountered was warm and inviting. I didn’t feel like an outsider as I often feel going into a dealership.My husband and I felt comfortable, absence of the anxiety that is normally present when purchasing/leasing a vehicle.June’s calm demeanor put me at ease.The finance person was fun to work with and finishing up the paperwork was non eventful.The owner spoke with my husband, explaining about the car as if they were long time buddies.I was happy with my car buying process.Thank you Shaker team!
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October 2023 by Lex Santiago
The sales representative that took care of me and my father at Shaker’s Family Ford Lincoln was James Cole. Mr. Cole was very friendly, respectful, and understanding. Unfortunately, I came in with a fixed low budget and Mr. Cole understood how important it was to stay around that budget. He didn’t see it as an obstacle because he helped us find a reliable car. Also, Mr. Cole was very patient with my father since my father is Spanish speaking and I am forever grateful that Mr. Cole treated him equally. THANK YOU AGAIN!
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September 2023 by Zachary Mcsperrin
Went in for lease end and Michael talarico was amazing, he made switching into a new lease a breeze. I felt like more then just a customer he went above and beyond to make the process easy and stress free. Shakers family ford will always be my go to dealership for all my needs I'll be a customer for life!
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September 2023 by Alex Sanowski-Bell
I was looking to buy the Ford Bronco and I ended up going with Shaker Family Ford in Watertown. James Cole is hands down the best salesman I've ever worked with to buy a car. He was able to help me order a 2023 Ford Bronco and kept me updated all throughout the building and shipping process. It was delivered to the dealership while I was out of the country and he went above and beyond to make sure all the financing and insurance was taken care of so I could just pick it up immediately when I came back. I highly recommend him and will definitely work with him again if and when I'm in the market for a new vehicle down the road. 5 stars ?
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August 2023 by Megan McLoughlin-Mikos
Thoroughly enjoyed our experience with June when purchasing a new car for our son. The entire process was stress free and enjoyable. This was the best experience buying a car. Professional , yet friendly and most important was her attention to detail! Thank you! Best Ford experience and our new family dealership!
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August 2023 by Amy Ellis
I unexpectedly needed to buy a new car, and quickly. I worked with Cathy Reed; she assured that I had a great trade in offer, and I drove away with a brand-new car within 3 days. I could not have asked for better service. I am a repeat Shaker customer and I would unequivocally recommend this dealership. Cathy was so pleasant and easy to work and was solely interested in helping me get the best car for my needs.
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August 2023 by Kendall Kreager
June made my experience as a first time buyer of a new vehicle seamless, exciting, and thorough! She is highly professional but overall very PERSONABLE! I couldn’t have asked for a better experience at Shakers Family Ford! Highly recommend going and asking June for assistance!
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August 2023 by Steven M.
Broken windshield after 30k service. Service manager acknowledged it was from impact but didn't consider it was an impact while in their possession.
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July 2023 by Dereck Baker
I was searching for a new Truck to replace my old vehicle. I was specifically looking for a Ford F-150. I spotted an beautiful Black 2018 F-150 on the Autotrader website that Shaker's Family Ford placed. I immediately called Shaker's and spoke to Cathy Reed. Her description of this vehicle was so impressive that I immediately gave her a security deposit and made arragements to pick it up a few days later. I should not that I live in Philly, PA and Shaker's is in Connecticut. I was buying this Truck site-unseen. To my pleasant surprise, the condition of this truck was well beyond Cathy's description of it. Shaker's arranged to have someone pickup my wife and myself from the Amtrak Train Station a few towns away from their dealership. The young man that picked us up was great. The Finance Manger (Kevin) was awesome too. The entire Shaker's Family Ford Staff were awesome!
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July 2023 by Eric Berthel
Shakers Ford/Lincoln is different from any other dealer - they make you feel welcomed with no pressure and honesty. Having purchased dozens of cars in my lifetime, I speak from experience. While I'm sure all of the salespeople are great, Cathy Reed has been our salesperson for all of our deals with Shakers. She is, as the saying goes, simply the best.Thank you for yet another easy and greart sales experience!
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July 2023 by Mike Toronto
Michael Shaker did a great job of making my car buying experience terrific! Good guy, knowledgeable and professional. This is the second car I've purchased from Shaker and I'll keep going there. Everyone was a pleasure to work with and their service department is awesome as well. Highly recommended!
