Webster Bank, a community-focused and values-driven institution, has been dedicated to listening to its customers and providing personalized solutions that cater to their unique needs since its establishment in 1935. Customers have expressed their satisfaction with the bank's services, highlighting the helpfulness and friendliness of its employees, particularly one relationship banker. The bank's convenient location, drive-through teller option, and overall positive banking experience have also been praised by its customers.
Absolutely terrible customer service..I had to speak to a 'service agent ' who can barely speak English and kept putting me on hold to verify information all so my Mother who has had money there for decades can request paper statements. What has actual customer service become?
June 2025
I was there this morning for various financial transactions. Susana Z was very helpful and caused my transactions to have a positive outcome. Thanks!
March 2024
Extremely satisfied especially one of the relationship banker employees Ejup is very helpful and friendly. Happy to have a really good bank in our town
