-
July 2023 by Caroline Larson
Excellent service, have visited this store multiple times!
-
April 2023 by Ian Stevens
Lost my phone and when I went in to ask them what to do they sent me to a totally different store even though my service was through ATT. And when I called to let them know the store they sent me too didn't help with lost phones. I was told I should have called a number. They didn't give me a number to call or apologies that they had sent me on a wild goose chase. They just acted like I hadn't just talked to them 40 minutes ago. It was insulting.
-
November 2022 by Maribel Quinones
Chassidy was awesome she has great customer service. She goes above and beyond to help you and make sure you’re satisfied. I recommend anyone to go see her. Very smart young lady.
-
November 2021 by Ronnie Borja
Ulises Amaya helped me yesterday and today! He worked at Waterbury location before but when I was informed he worked at the West Hartford location I didn't hesitate to take the drive to West Hartford so he can help me! Awesome customer experience and never disappoints always goes above and beyond to make sure everyone walks out happy!
-
September 2021 by Elysium
Fun, friendly staff. Great location.
-
August 2021 by Aicha Kaba
The sweetest sales representative I’ve ever met. This is one of the greatest experiences I’ve had with AT&T. Mellisa Silvia and Nick… Thank you
-
May 2021 by Zel P
Awesome conversation with the new manager Tay! He and Nick are VERY knowledgeable 10 out of 10 would recommend
-
February 2021 by Brianna Campanella
Ashleigh provided exceptional customer service, she was polite and very eager to assist any way she could. She honestly made my experience 10x better than I could have expected. Not once did she get upset, from start to finish she did an amazing job. I recommend anyone that decides to take there business to AT&T to ask and speak with Ashleigh she will make sure you are more than taken care of. Thanks again Ashleigh :)
-
January 2021 by Brigid Lucey
Andre, Tiana, and Melissa were extremely friendly, professional, and knowledgeable! I had a great experience this morning. The store was clean, bright, and COVID-19 precautionary measures were followed. Andre, Tiana, and Melissa guided me through my visit with expertise. I left with a smile on my face!
-
December 2020 by Sue K
Nicolas and Andre were extremely helpful. I had tried to do what I needed online and was not able to activate my phone. Nicolas and Andre made sure that I was able to have my phone activated after I was very happy that I was able to get results. Fabulous
-
December 2020 by Sean Murph
The entire staff (Andre, Nick, Amir and Jess) were professional and helpful with me while I made the switch to AT&T
-
November 2020 by Kristen Valenti
They were very helpful and informative, made the upgrading process very smooth and easy. Friendly and knowledgeable staff. Came after a long day at work and it was a pleasant experience. Thank you!
-
November 2020 by Harrison Mosher
Everyone was awesome at the store. Jeslynne was mad cool and competent. She got me the right phone with no stress. The vibe is great so go do your ATT thing there!
-
November 2020 by edna miranda
Melissa mo nic did a great job
-
November 2020 by Ashlyn Kalies
Amazing staff! Walked me through every step of my upgrade, extremely helpful and friendly!
