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September 2022 by Donald H.
Very nice people and quick to unload!!!
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August 2022 by Thomas Saucier
Very courteous and helpful
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April 2022 by Leonard Barnaby
Always have what you need
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February 2022 by Jay Myers Jr
Running a construction site is very difficult with this supplier. Sales person very rarely returns calls or responds to E-mail. Quality of the product is good and the price is fare. Due to the lack of communication If you have a tight schedule you might want to look else ware.
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September 2021 by Al capone
Great service and meal..
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July 2021 by Lincoln Door LLC
Excellent service! Thank you!!
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January 2021 by AVI SCHWINDER
Nice, clean place. This is the first time I'm here, so I cannot comment on pricing or general product availability. I needed one item. They did not have it in stock, and they said they would have to email the manufacturer for a quote and lead time. They were accommodating but didn't have what I need. Don't know if they're well stocked and fairly priced or not.
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January 2021 by Reynman Nogeurra
Nice Knowledgeable People
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October 2019 by Teo Rotaru
Professional
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September 2019 by Morris Cunningham
Great customer service experience.
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November 2018 by Scott Akerley
Courteous helpful had what I need in sent me on my way to finish my job
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March 2017 by TeamPlusOne West Hartford
So many mistakes... so many problems. Our representative was very kind, but the mistakes made on our project were excessive. The wrong door jamb was delivered; the wrong door colors arrived for the interior doors, and the wrong size exterior doors (for one set) were delivered. This put the project timing back. To their credit, Builders Hardware did credit us quite a lot for the mistakes. What is prompting me to write this review, however, is that one of the interior doors is actually coming apart! It's a partial glass door, and the wood frame around the glass was apparently not glued, but just put in place by brads. The brads (alone) are not able to hold the wood frame in place, and the frame has pulled away from the glass. I had so many problems with Builders Hardware, that I'm just repairing it myself. I'm sorry to say that we had such a negative experience with our commercial job. In the future, we will be looking for a different distributor.
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March 2015 by Stephen T.
We purchased an older home and had a lock for the front door that looked like it was from the 1800s. I called a friend who suggested that we dismantle the innards of it and take it down to Builders hardware to see if they could change out the locking mechanism. That they did and rather quickly, even filing down some areas of the new one to ensure a perfect fit. These guys are awesome!!!
