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November 2023 by Johnny Arzola
I went in to purchase an item that was in stock and in-store only. The Associate told the warehouse guys to grab it. The supervisor said no because someone called over the phone to hold it hours before. The same associate helping disagreed with that statement also saying we do not hold items for people. How can you hold an item that has yet to be purchased? and is an in-store-only item. Another associate who looked like a pre-teen said that I should've called to get the item on hold. In this world, we live in you either pay online for pickup (this item was in-store only) or buy in-store. It doesn't make sense to refuse to sell an item to a customer who is in the store ready to purchase an available item. The supervisor then said he'll price match the item in a different color, I was fine with that because I am not picky but then the supervisor 2 seconds later said he couldn't price match it to the price he told me seconds ago he would as I refused to fight over a difference of $50 I still bought the item. But overall the supervisor is horrible and has no empathy or acumen. If he were in that position he would have felt the same way, luckily got in the hold of corporate who made the situation right and will get me in touch with the district manager. Horrible experience and will not be shopping at the location again.
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November 2023 by Michael Scher
My most recent visit, the staff was very friendly and helpful, and the tools were priced, right.
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November 2023 by FrankyJay Ragsamop
Tools ! Tools! And more Tools! What’s not to like, cheap prices and almost every tool you need you can find here
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September 2023 by Adelbert Chapman
It's a great location with plenty of parking. And the staff Is very knowledgeable and helpful makes it easy to shop there...
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September 2023 by David S
The reason this place is so great is because they're a small, locally owned store that has high quality products. More specifically, the reason why they have such high-quality products is of course they're trustworthy and honest but, it's important for the consumer to understand that they have high-quality products because they don't want to engage in a huge amount of returns. That goes to show that what you get from this store is high-quality. The best part of all of this is that not only do you get huge value for what you pay for but sometimes at even lower prices than the Big Orange store down the road. It's amazing as a customer to see such a cool and high-value store such as this. It has allowed me to spend less and get better quality for home improvement projects at my home.
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July 2023 by Giofranco Macri
Nice clean place. Staff was very helpful. Was in and out of there in 5 minutes
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July 2023 by Judy Snyder
Even when the customer is wrong, they stay calm and try hard to help. And then the customer finds the item, not where she was told by family, and the cashier was still polite. Much appreciated.
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June 2023 by Glendon Barrow
My handy Andy fixer upper tool sanctuary
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June 2023 by Am Figueroa
90% of these tools are 1 time use really save yourself a headache go spend extra 5-10$ at depot or lowes
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April 2023 by IZZY
New Store, The place looks good and very clean. The staff was helpful with my needs. will recommend .
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April 2023 by Tommy Scales
Very nice place to shop at I go there for all my tools
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March 2023 by bs yarg
Nice quiet store,Big and well stocked.Staff fairly friendly, too.Cashier was very helpful n courteous .Not a bad location, good experience.
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March 2023 by Peter Vernacchia
Good selection of tools. Layout is a bit weird/darker than the Berlin or other HF locations. But it works. it seems a lot of retailers are going that way.
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March 2023 by Tonya Brathwaite
I went here to purchase an item. I had specific questions I needed answered and not a single person could help me. I also noticed that there were other customers who left for the same reason. I can’t understand how this specific location is selling tools but they can’t answer any questions about it because they don’t know. Are they short staffed? Seems no one is knowledgeable about the items being sold here. Terrible service.
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February 2023 by Joe G.
They always have the best deals on tools that you need to do a job but you don't want to spend a lot on . Everyone here is helpful and friendly
