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March 2025 by L J
Just went there with my husband for the first time. I got an apple walnut salad and my husband got Philly steak and cheese Panini.
Someone using utensils that they must’ve used to do a Cesar salad or cut the added chicken or something because the whole salad gave me an aftertaste of fish or anchovies eating it, Too bad it looked good. Still can’t get the taste out of my mouth.
My husband liked his sandwich.
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January 2025 by Robin Utley
411 Westfarms Mall /Space C 122.
Farmington,Ct : Jan 22,25 @ 12:31 pm
EMILY- 272592
DIEGO- 291837
Yesterday my daughter and I went to the mall for HOP TOPIC. So first, LOVE Hot Topics clearance: buy two get two free & 30% off, etc. etc. So of course we took advantage of the buy two get two free , as we approach the cash register, Emily was attentive and very kind as she started to service us . During this transaction. My daughter and I started discussing her “gaming/ streaming“ stuff that personally I have no idea what she does. It’s over my head as the old lady that I am. Anyways, my daughter mentioned a character and seemed disappointed that she couldn’t find. Emily to the rescue, chimed in and stated that they do indeed have this character in a T-shirt. My daughter perked up like she had just won the lottery , so thrilled that Emily showed her this item. Emily and Diego chatted my daughter regarding her gaming and streaming gig on TWITCH. All three were basically talking foreign to me, but my daughter, who is normally an introvert showed the social skills of an ‘MC’ for a show. Anyways, I inquired about honoring military ID and Emily and Diego spoke up singularly with an “absolutely“!
The minimal transaction that we experienced with Emily and Diego may seem moot to others as where they both were “just doing their job”.
In this case, that is not true, Emily proceeded to tell me that on every item, a military discount was entered. (which I love because I’m a total “frugal Franny”) and the interaction we all experienced was the upmost joyful experience..( Emily displayed knowledge of the inventory in the store, which ended up as an additional item that we purchased. The kindness and respect she showed my daughter and I was an action that one doesn’t normally see in young adults( i’m referring to employees that disrespect their elders with a short, sharp tongue or that general eye roll and /or minimal interaction with a customer) . I know I’m babbling on, but I just wanted to commend these two employees (Emily and Diego) for doing a wonderful job of making MALL shopping a pleasant experience. They both get 10/10 from us.
Ty,
Robin and Hayden Utley
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December 2024 by Francisco Domínguez
Great experience, great customer service.
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November 2024 by Jenny Fallinsky
Rude; unhelpful
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November 2024 by Angel Ramos
I took my daughter to this store, and she was very happy. The customer service is amazing. The cashier was so sweet and helpful ☺️
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October 2024 by Victoria Goodman
Tatianna was super kind and provided helpful information about merchandise. <3 thank u!!
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March 2024 by Jennifer Lopez
Love this place. I brought my daughter and her best friend for my daughter 15th birthday to get a couple of things. The cashier was very nice
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November 2023 by Nolys Hidalgo
Friendly staff. Just check your merchandise for security tags. They hide them in clothes so well and match black tags with black clothing they can’t find them ??? Would have given 4 stars but the girl at the counter made me laugh while taking it off ???
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October 2023 by Mr. Lee
Fast service, good ice cream.
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October 2023 by Timeless music
Fav store
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October 2023 by Frank Pizarro
Great tshirts
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October 2023 by Dayana Saez
Less options for plugs the ever before ?
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October 2023 by Edwin Velez
Good experience you find everything at all
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October 2023 by Toki Longsmokes (Filthy Kleen)
Always something to spark my intetest.
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October 2023 by Susan Shumway
Manager was very nice and personable
