-
October 2023 by Sue T.
This is another great day, my end tables that I had made to order for my bedroom set arrived today.The former nightstands I had already had , needed to go! Now the furniture made for the living room and bedroom are all custom sized beautiful cherry wood furniture from Pompanoosuc Mills. Now my bedroom and my living room are gorgeous ! Thank you to the master builders at Pompy! Sue Treadway, Avon CT
-
July 2023 by demi schimenti
Handcrafted, beautiful custom wood furnishings. Great attention to detail with Rebekah @WHFD.
-
June 2023 by susan treadway
love the furniture! I have a small house so all the pieces need to be sized for my home. Beautiful cherry furniture!
-
May 2023 by Robin Chapell
Love all my Pompy furniture, from dining room chairs, to bedroom furniture to tables in the living room. Even more, customer service is superb. Thank you Rebekah Collins for helping us get a dining room chair fixed!
-
April 2023 by Jennifer Whalley
Beautiful furniture. Very helpful showroom staff worked with us to find the right dressers for our space and walked us through all the different options to customize our order. The lead time quoted was accurate, and they were very helpful when we had a minor design change a couple of weeks after we placed the order. Not inexpensive, but you definitely get what you pay for. We have had a set of chairs from them that are still sturdy and beautiful after 15 years in a house with 2 kids!
-
March 2023 by Mary Graef
Pompanoosuc Mills has outstanding quality furniture and my house looks like a mini showroom. Rebekah Collins is so customer oriented. I reached out via chat as one of my tables had water spots that I could not get rid of. Rebekah reached out immediately and offered to come to my home to take a look and remedy. Not only was she prompt and on time, she was friendly and obviously loves her job! Pompy you are so lucky to have her. Not only did she spend time getting the spots out so that my table looks brand new, she also shared her technique to thoroughly clean the cherry wood!!! Awesome customer service and we will be back to make future purchases. What a pleasure it is to deal with someone who is knowledgeable and helpful! Pompanoosuc Mills is our go to place for fine, quality furnishings.
-
January 2023 by Leslie Davenport
A beautiful showroom, excellent sales associates. I'm living 3 states away from CT and the entire process felt local. Lots of questions answered, very prompt replies, terrific follow up.
-
November 2022 by Karen Borla
Outstanding quality, Excellent customer service. Rebekah Collins, of the West Hartford store, came out to my house to help me coordinate wood and leather colors. When my stools and bed arrived I was blown away by the quality and craftsmanship and beauty. The delivery team was professional and careful. And when I had an issue with something not being just perfect, Rebekah was quick to make it right. I cannot say enough good things about them and I highly recommend Pompanoosuc Mills!
-
November 2022 by Katharine Sargent
Lovely experience, seamless purchase.
-
February 2022 by Joanne Ross
Thanks to Rebekah at the Hartford, CT showroom for assisting us with our purchases. You provided prompt communication and excellent guidance on all aspects of modifying the Dover buffet to our personal style. Looking forward to adding a few more high quality/ excellent craftsmanship pieces to our home upon their delivery.
-
November 2021 by Lyn Z.
This store is amazing. Absolutely beautiful well crafted furniture and The staff is great.
-
November 2021 by Ronald Small
We searched around a lot and never found anything close to the level of quality we got from Pompy! Our rooms have been transformed!We will be back for more!
-
June 2019 by Brandon Goodrich
Amazing place quality furniture and the warranty is incredible
-
January 2019 by Randall Wallace
I have purchased furniture several times from Pompanoosuc Mills. They have good quality, if not significantly overpriced. A few times a year, they have sales of 25% or more, which makes it almost reasonable. I was about to purchase a small and relatively light desk this week. I asked the clerk to help me put it in my vehicle and he said he could help me to my SUV but he could not help me put it in, per store policy. I told him I would put something in writing to relieve him and the company of liability. He said the policy prohibited him. I put in a complaint to the customer service, via the web, and did not hear back from them. If you are in the Connecticut area and looking for a good choice for quality wood products, I suggest Kloter farms. They have more diverse choices in products, very high quality, comparable or better prices, they often offer 0 interest financing (Pompy offers none)...and they will help you load the item.
-
November 2018 by Tim Curran
We purchased a TV console from the West Hartford store and after it was built and delivered we noticed marks on the top of the console caused by the weight of any object placed on it. The piece was returned to the factory for refinishing twice over an 8 week period and each time marks would re-appear within days of placing a tv, lamp etc. on the console. We were told that humidity levels at the factory could have contributed to the softness of the finish, which was the best answer they could provide. i would not recommend this company for your furniture needs.
