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February 2024 by Whitney Agyeman
I’ve been coming specifically to Julie for 2 years now, I am so glad I met her. She is honest if she can’t do something she’s not going to lie and waste your money, but her designs are so cute and she’s so gentle and I can tell her to do something over. She always makes sure I like it before she continues!!! Great service. Love coming to Julie!!
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January 2024 by Ashieka Watson
Ive been coming to Julie since high school! . She’s absolutely amazing so polite and patient her work never disappoints!
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January 2024 by Max D
I used to go to the nail shop went it was under the old management, very nice family, was sorry to see them go. Then came in to this new management who is there now, nothing is the same. Never met the real manager, but all of a sudden, things changed, too many rules. They can't do a design on regular nail polish, only gel. They want dictate what I should do, no way. Then they only want to take cash. I told them that was my last time they would see me and meant it. Ended up finding a better nail shop, prices excellent and they are so friendly.
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December 2023 by ada
Amazing service. Nice & patient. Extremely professional, and my nails came out beautiful.
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November 2023 by Amisha Gopaul
I got my nails done by Julie and she did an amazing job! I showed her a picture that I wanted and she did exactly that, if not better. Will definitely be coming back again. :)
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November 2023 by katrease Rogers
Great service, gives good advice, calm atmosphere
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November 2023 by heidi hall
Not actually open when this sight says they are.
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October 2023 by Morgan Athena
Ive been coming here for over 2 years now but after today I don’t think I’ll return. I guess they’re under new ownership and I was made very uncomfortable. The owner asked me about 5 times if I wanted a pedicure too and I kept saying “no just a fill”, then when I got sat down to do my nails the woman kept asking me if I wanted a design, diamonds, waxing, french tip (after I made it clear I just wanted solid color) and then the owner proceeded to tell me that she judges people who get all black or brown and called me “basic” for just picking solid black
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September 2023 by Marilyn Rivera
I haven't been here in years as soon as I walked in new owner Julie was very pleasant. She has giving the place new look.i felt like at the spa manicure and pedicures .awesome. thnks JulieService: Pedicure
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June 2023 by Molly S.
Got a full set of acrylics at this salon and went elsewhere to get them removed later. Well the other salon told me as they were removing them that they used ILLEGAL MMA DENTAL POLYMER to bind the acrylic (meant to be PERMANENT), which is cheaper and much stronger but harder to remove at the end than the standard bonding mix for acrylics. Who knows what else they are hiding. Steer clear.
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June 2023 by Alicia Burke
Very friendly...I highly recommend them. I've been going there for almost a year now. They are amazing and really care about their customers. I feel like family.
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June 2023 by Laura Cosme Castro
They're awesome. I've been going to this establishment for a few years. Always quality! The products they use are also always quality.I.e. I asked if they had glow in the dark polish. They didn't that day, but on my next visit, guess what they had??? ?2 different looks 1 visit!
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May 2023 by Adriana Valdiglesias
After my last visit to this establishment, I will no longer be coming back here. Tina is always extremely rude. She never fails to give her unsolicited opinions. She always Makes me always feel uncomfortable. Never again.Services: Gel manicures
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October 2022 by Penolyn Vascianna
Came in for a nail repair and initial nail tech decided to help. Nail was lifting after 1 week. Nail tech started to repair nail and started to perform a sloppy job by putting acrylic over nail over a lifting nail. I asked for her to either remove nail or to remove the lifting acrylic. She got mad and shut down her station and decided she wasn't doing my nail. Another nail tech was free she decided to go on and finish someone's else's nail instead of doing mines. All I came in for was to get 1 nail repair. I watch as everyone else when on to perform full service on other customers while I wait. I felt as though I was being punish because I voiced my concerns about the poor job the nail tech started to perform on my nail. Another nail tech mentioned that it would be 45 minutes and she wasn't sure if she wanted me to wait so long. Instead of making a difference with customer service. I felt as if they were purposely making me wait a long time because I voiced my concerns. After about 30 minutes another nail tech by the name of Ah Lin was very nice enough and did the repair. After the service was rendered the two nail tech told her to charge me $10 for the repair. I was prepared to pay regardless and had no issues with the charge. By the time I got to the cash register to pay, they tried to charge me a whopping $17. Which I refused to pay. After my refusal to pay $17 foe the service, considering, witnessing the sobotage in front of my eyes. They'd quickly decided to come to an agreement to charge me $10 instead. This was an absolute disappointment experience. I have been going to Pro nails for many years and has always considered them to be one of the best in West Hartford. As a matter of fact the owner Vicky is super sweet and always go above and beyond to please her customers. However, I don't really know what kind of day this was for these rude individuals but this service was unsatiafactory, very unprofessional and untruthful. This kind of service just ruined a really good business relationship and recommendation towards the business. I hope this kind of service can be change to a very prosperous one. Very disappointed about my experience with Pro nails.
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August 2022 by Coloroflife A.
My new favorite place. I love the ways they did my nails here and music so relax. Will come back again.