ProCare Nail Salon & Spa, located in West Hartford, CT, is a spacious and clean establishment that offers a variety of nail care services. The salon is known for its exceptional cleanliness and sterilization practices, utilizing autoclave sterilizers for equipment and providing well-vented pedicure chairs and manicure stations for customer safety. Many customers appreciate the skilled technicians and their attention to detail, particularly praising the quality of gel manicures. However, there have been mixed reviews regarding the consistency of service. Some customers have reported issues with nails breaking shortly after appointments, feeling rushed during their sessions, and experiencing a lack of professionalism from certain staff members. While some employees are noted for their friendliness and professionalism, others have been criticized for being distracted by personal activities, which can negatively impact customer service. Overall, ProCare Nail Salon & Spa is recognized as a popular choice among local nail salons, but there is a call for improved staff training to enhance the customer experience and maintain high service standards.
Everyone in there is always very nice and does nails very well
July 2026
I have been going to Pro Care Nails for several years and have always been pleased with the attentiveness and professionalism of the staff. Vickie , the owner, is very talented .
April 2026
The lady that did my pedicure was really nice. Didn't get her name. But she definitely did her thing with doing French on my toes. Going into French toes, another salon did an Okay job but these, I actually love them.
