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January 2024 by Mike Grajales
The service was very poor. I have been banking with Santander for years. I was treated like a criminal. I walked into the bank to make a cashier's check for a large amount from my own money that I have worked. I had to give my ID twice so they could verified me. I also introduce my bank card at the counter like I always do. They asked me from my name my address last 4 of social and phone number. I told them that everything was on the system. They also decided to called someone else at another location. .Very poor service , not to happy. Don't bank at Santander, very unprofessional . I am not a new customer again I have been banking for years.
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January 2024 by Aaron Davis
Faster service than Bishop Corner and better parking
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January 2023 by Vi tang
Easy and understanding
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October 2022 by Dr. Infernogh
Very good customer service .
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July 2022 by Jose Echevarria
A+ service, A plus banking.
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December 2021 by Olena Dutka
On November 13 th, I came with my aunt to add her in my Santander account. However, I was told by (Mayra not sure her name )That no walkings avaliable by apointment only. I explained that my aunt came only to celebrate my Birthday so she will not be able to return soon. However, I was refused anyway. I got upset because this is the only branch that doesn't even care about their customers. I told my aunt to forget about that we will go to other branch that would help us. I took her card and told her that I would report her then from no where she made me apointment with other branch. There are were not a single customer at that time. In Addition, I would definitely not recommend this West Bulevard Branch to other. Newington branch has always polite, knowledgeable people who happy to help at any time. Also, my boyfriend went there today and she lied to him that I came upset alredy. No I became upset after she refused to help. Please watch your video tape..
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November 2021 by Brian Hannon
Very good customer service .
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October 2021 by Robson Dos Santos Morais
The tellers always good services. Thanks
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August 2021 by Nobel Noble
I'm a client of Santander Bank for several years. And I liked this S.Bank a lot. But for the past time they provided me with the false information. As a result, I'm sill having difficulty to use my checking account because it is still locked.
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January 2021 by Aloki Patel Chaplin
Very kind and courteous teller. Had a friendly and personable demeanor that is too uncommon these days. Not sure why the poor ratings. I hate going to the bank, but I won't hesitate to come here again.
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August 2020 by Lawrence X
Really helped me a lot
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July 2020 by Kings Legendary
This Bank is very unorganized. I had a 2:00 appointment and no one is there to help me but someone is there to tell me that he doesn't have enough staff to acknowledge my appointment (Jordan) branch leader. So I decided to take my company business else where I wouldn't recommend this branch to anyone.
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December 2019 by Bob Steve Partington
Good Bank!
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September 2019 by James B.
This is a terrible place and i wouldn't recommend anybody bank with them they don't even have a public restroom and when i asked they were very rude about it. Why bank whit anyone that wont even accommodate humanly needs. ZERO STARS!!
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March 2018 by tina toney
The website has been down for hours. They take forever to cash personal checks. They give incorrect information to customers. Then when something bounces they charge you. They have complaints with consumer protection agency for illegal overdraft fees. Big lawsuit brewing.