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September 2023 by Aaron Davis
Best banking experience I've had in years. I went there to open a Direct Deposit account and purchase a Certificate of Deposit. Ms Holmes assisted me every step of the way and Ms Lewis checked on me and made sure I was satified with the progress and also introducing herself. The people treat you like family, a good family ... LOL. The bank was recommended by Google when I was doing CD rate search. The best 12 month rate at the moment (5.5%) locally
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August 2023 by Annmarie Shappard
Very well come in
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May 2022 by Christina F.
I had a great experience with Amy at the Farmington Ave. location in West Hartford. Even before I got there, the teller who had to give me directions was so patient and friendly. Amy continued on that vibe as she ushered me into her office to open a new account. She was knowledgeable and friendly, and provided me with a wealth of information, yet was still respectful of my time. I had plans to open a business account with another bank, but Santander won me over.
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March 2018 by L HB
New management has made this the newest thing in small business banking. Finally, a bank manager who really cares about business owners
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September 2017 by John Burke
Great customer service and very friendly... J T
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June 2017 by Tayfun Ozdemir
This branch has awful customer service and very high fees. There are alot of better, cheaper options in the area.
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November 2016 by Russell L.
I have watched your commercial over and over with the carload of degenerate beatniks running out of gas and opening the card from grandma. They laugh loudly as they deposit the check into your bank. When I was young I was taught to respect my elders. My grandparents and parents worked hard for every penny they earned. I wasn't entitled to a penny of it. If they saw fit to share any with me I said thank you I didn't laugh with my pot smoking l**** friends. You should be ashamed of yourselves for promoting such disrespect of those who raised us. I hope I never find myself in a position where I am subject to having to do business with your bank!
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June 2016 by Anita C.
Usually go to Manchester branch but was in the area helping my mom open a checkings account. Given that Santander is fairly new, it's amazing how many locations they've opened in such a short period of time! I would think this location is quite popular but it didn't seem too busy. Parking is not an issue which is a plus. Inside feels slightly dark and small compare to what I'd hope for in a bank but since I don't visit the bank too often, environment is not too important as long as my transactions are done accurately and securely. Waiting time was around 10 minutes, there was only 1 financial advisor person working so we had to wait until the current customer to finish. Heard they don't have a lot of traffic flow there. During the one hour we spent there, we didn't encounter too many people. From all the Santander financial representatives I've encountered, I haven't had a bad experience yet. They all have the common traits of willingness to help/listen and patience. I always felt comfortable with them and feel like they cared about my opinions and feedback. Santander bank is awesome but this location itself is not as favorable as other branches I have visited which includes south Windsor and Manchester.