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February 2024 by Pete T
Very Professional, Friendly and knowledgeable on vintage RADO wristwatches will definitely do business again and highly recommend
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November 2023 by jim morrison
Old school watch shop, they brought an old Rolex up to speed for us. Total service and new parts at a great price.
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October 2023 by Enjae Ostberg
Take a step back in time inside this wonderful shop run by a father and son.I brought three watches for battery replacement& a clasp tightening. I am beyond pleased with their work.I highly recommend this business!
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October 2023 by Marc Shafer
I inherited 3 valuable clocks, none of which worked, and none of which had been touched for at least 50 years. I dropped them off with Jim Standish who did a remarkable job of assigning the proper loose pieces to each clock and then getting them all working. What was particularly helpful was how Jim carefully explained what I had, what they were worth, and the provenance of each. This knowledge gives me a lot of options moving forward.I could not have asked for a better transaction, a better price, or better service.PS: Great place to buy an unusual clock as a gift!
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August 2023 by James Renstrom
This vintage Omega was given to me as a gift over a decade ago and in the time I've had it it has rarely ever left my watch case as it was in disrepair and not functional. Over the years I've taken it to several jewelers in the CT area who have all but laughed me out of the store with either exorbitant repair costs, incredibly lengthy turn around times, or my personal favorite "won't be worth what it costs to repair". That was until I met the gentleman at Standish Clock & Watch Shoppe. I immediately knew I was in the right place when their interest and excitement at the prospect of taking on a tough job was genuine and palpable. The quoted price for repair and turnaround time was the fairest I had ever received and I simply couldn't be happier with the results. I will never recommend another business more highly for all my horological needs, thank you Standish!
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May 2023 by William K.
Jim is excellent at repairing clocks, My 'Ships Clock' is working fine after a short time with him.I would highly recommend him.Bill Kennedy
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May 2023 by Shaun H.
I rarely post anything negative about a business. However, my experience with Standish Clock & Watch Shoppe was so unbelievably bad that I feel compelled to do so. I purchased an antique Hamilton pocket watch several years ago from this merchant and brought it back for repair in January of 2022. I was told by the owner when I left the watch that the repair "should not take long" .Months went by without any word from Standish. I called asking for a status and was assured that the repair was underway and should be completed shortly. I asked that they call me when ready.More months went by without any word from Standish. Again and again, I called and got the same promises that the repair was to be completed and they would notify me. Again no word from Standish just the same old lies.Finally in December 2022, I called again, after they had the watch now for 11 months, I was assured, but again, that the watch was going to be "put on the bench" and given priority. Again, I asked for a call when ready. Again, no call. Again, nothing.I decided to give them time and waited until May, 5 more months, again with no word from Standish.Today, 16 months after I gave them the watch for repair, I went to their store and asked for the watch. It was not touched! In fact, the owner had to go into the basement to find it.The owner offered no explanation, no apology, nothing.Long story short, my advice and painful experience is do not deal with this merchant. Honestly I don't know how they stay in business, but hopefully this "Buyer Beware" will help someone unless you want a lot of agrivation, zero communication and no solution to your need for reputable repair.What a deplorable waste of time.
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May 2023 by Blues S.
Brought them a clock with an unusual problem. They figured it out and fixed it without any issues. Will definitely use them again if/when I have any clock problems.
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February 2023 by Skipper M
Very professional! If you need work on your time piece this is the place to go!
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January 2023 by JLS
Excellent repair work. I highly recommend them.
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October 2022 by Joe Salmon
Don’t waste your time with this place.After bringing in a clock for repair the owner saidhe would call to give an estimate. After afew months I finally called him to get it (he has no email address). Agreeing with the estimate I waited for acall to pick it up. Hearing nothing I calledhim after another 2 months only to have himtell me he did not know when he could get to it because he was so busy!I picked it up and was never even given an apology.
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March 2022 by Gage R.
Standish clock and watch shop is in my opinion the best clock and watch repair service in Connecticut. I have gone dozens of times as a fellow aspiring clock maker and every time, regardless of what owner james Standish is working on, he will pause whatever he is doing to help me with my issue. His son repaired my great grandfathers watch band which now looks and functions perfectly. Overall I would simply say the workers of this place are kind, respectful, and always willing to help. If you are in need of clock and/or watch repair I recommend Standish clock and watch 100%.
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February 2022 by Andrew Dorr
I've had only great experiences with these two gentlemen who own Standish Clock & Watch. They've repaired, adjusted, and cleaned my watches at a reasonable cost and in a reasonable time frame. This place is a West Hartford gem.
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January 2022 by Glenn B.
The owner came, fixed the clock and gave us a crash course in clocks. We will call him again!
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January 2022 by Dan R.
"Confusion that never stops Closing walls and ticking clocks" (Coldplay) What were we to do with our unwanted non-working floor clock from the early 1980's? I made a few inquiries to find someone willing to take it off our hands. Those efforts were not only unsuccessful, but were downright discouraging. "There's no market for them", "nobody wants them", "there's a lot of them still out there", and "if its not an antique it has no value", were some of the responses we heard. So imagine my surprise and delight when I contacted Chris from Standish Clock who was interested, asked for photos, and made me an offer to come haul it away and pay a very fair price, He said he's be here at 9 AM, and by 9:04 I had a check, and he had it disassembled, put it on a dolly, took it down the stairs to the driveway, and whisked it away. His parting words were "we'll try to find it a good home." Thank you Chris and Standish Clock & Watch for a fantastic consumer experience.