-
March 2024 by Melinda Albert
Great service! Helpful with finding my husband the perfect pillow that will allow a comfortable nights sleep!
-
March 2024 by Brendan Carlo
Karin and the team were excellent help.
-
March 2024 by Richard Levy
Today Judy & I purchased our new Tempur-Pedic Luxe Breeze (King-Firm).A Month ago we went into your West Hartford Blue Back store and were greeted by Karin (Store Manager) & Carlos (Team Lead).We asked if we could think about this purchase for a day or so and both Karin & Carlos without a second of thought said by all means.After leaving based upon the service and great attitude of both Karin & Carlos and of course the Wonderful product Judy & I decided to go back to the store and make our purchase.But as we all know G-d works in mysteriece ways and sad to say Judy became ill.I called the store to tell both Karin & Carlos the situation and they said they understood and hopefully when Judy gets better they would love to see us come back and & hopefully things get better with Judy they will be there for us.During the last couple of weeks both Kerin & Carlos called to see how Judy was feeling.(No sales of any kind were discussed)Well thank G-d Judy is doing fine and today only because the way both Kerin & Carlos handled our situation we made our purchase.Tempur-Pedic is a wonderfiul product but Kerin & Carlos are OUTSTANDING!!!WE feel like they are part of our family,Again Thanks so much,Richard Levy (JudyAlso)
-
March 2024 by Kirsten Matias
Had an amazing visit today!!! Kyle, Karin and Mike were incredible and super helpful. We will definitely be back!!!! Can’t wait to use our new mattress topper.
-
March 2024 by david desjardins
Excellent service
-
March 2024 by Timsterb Bollard
We highly recommend Carlos at the West Hartford store! He spent so much time explaining the benefits of each mattress & his personalized recommendation was so very helpful! Carlos was so very pleasant & knowledgeable and of course the Tempurpedic mattress is phenomenal!
-
March 2024 by Gerard Lefevre
Karin and trainee Aimee are excellent representatives of your company. While we were there it became busy. Both women were able to take care of the clients with no one feeling shortchanged. Karin clearly knows everything a client would need to understand about the variety of mattresses and bases. She was professional and friendly as well as informative. We will definitely recommend your West Hartford flagship store to others and especially Karin. Also, we went to the store to see Karin based on my son’s experience with her a few days ago. Double success!
-
February 2024 by Shannon Bourbeau
Super helpful and wonderful products!
-
February 2024 by Stephen Vetter
Kyle is very thorough and highly knowledgeable about Tempurpedic products. I felt listened to on terms of my sleeping needs and requirements and all inquiries were answered fully.
-
February 2024 by Alberto Gonzalez
My wife and I came into the store to check out the Tempur-pedic beds, we were immediately greeted by both sales associate and manager who were very helpful patient and very informative. The whole process was pressure free, and we were given the time to explore on our own. we returned the following day to make the purchase And the overall experience was great. I would highly recommend coming into the store to speak with a staff member who is truly knowledgeable about the Tempur-pedic beds. We eagerly await our new mattress
-
February 2024 by Sara Audie
Karin was absolutely professional, helpful, and informational. She made the purchasing decision a no brainer.
-
February 2024 by Paula Morys
Carlos was exceptional and helped me choose a pillow that will be perfect for a good night’s sleep.
-
February 2024 by Maddie o'conor
Karin was so helpful - very happy with our purchase!
-
December 2023 by Brianna Lally
I came in looking to switch up my current tempur pedic and Carlos greeted me right away! So helpful and thoughtful helping me pick out pillows and mattresses. Highly reccomend him if you’re in the area!
-
December 2023 by Sherif Elsayed
Carlos Rodriguez was so nice and helpful today, I really loved his demeanor and patience and knowledge about what he does. Love Tempur-Pedic and will always buy from them
