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December 2023 by RobertFPV
Talked to Tre today at tactical boutique very nice guy answered all my questions even recommended me a few firearms that would be good fit for a beginner. Also broke it down for me the different costs so I can get better idea of how much this will cost
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December 2023 by eskarie tellez
Great customer service answered ever questions I had was in and out with new purchase.
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November 2023 by Chris Dimaio
Darin and Tre are awesome to work with. If they don’t have it in the store they will get it to you quick. Not to mention two of the nicest guys you’ll ever meet when going out and selecting firearms.
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November 2023 by David Marasow
This place is so cool, they have good prices on stuff people want.They have the coolest range in CT!
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November 2023 by Michael Mercier
Tre and Darin at The Tactical Boutique were both very knowledgeable and helpful. Customer service was top tier. Good selection of products. If it is not in the store check out the website. They can get your products in quickly. All around was a great experience doing business with them.
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October 2023 by Gratuity LLC
I initially discovered this amazing gun boutique by way of its Manager (David) who was constantly a phenomenal ambassador for the services. I choose to visit and from there it was evident that the customer service, knowledge of inventory, and professionalism was spectacular. The staff (Jodie, Trevor, Sam amd David) are very patient and intentional when dealing with each customer and their needs I initially signed up for the 2nd tier membership amd quickly realized that I made a great decision at this boutique. The range is constantly keep clean and functional. The instructors are patient and humble when ensuring all members are in direct alignment to gun safety.I was then was informed about tactical gun classes with David and their draw from holster class with Jodie. Jodie was very knowledgeable and helpful when teaching and ensuring I as a student was safe and competent in my execution of the techniques.As far as the tactical gun classes with David, they are extremely well instructed and critical in my needs as a licensed gun owner. His proficiency in handling firearms, acute attention to gun safety, and patience in teaching the proper methods is stellar. The sessions allow me as a student to build on skill sets and techniques each time I book a class. The real life scenarios that are presented give me the opportunity to understand how to pay attention to fundamentals and basics if a situation presented itself.Lastly they have a inventory that can fit the needs of any licensed gun owner, and the staff have a vast amount of knowledge of all the specs of their inventory.
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July 2023 by Ani
Great store. If you want quality service this is the place to go. Prior to going there I went to other store/ gun ranges.I was so pleased with the customer service David gave, I signed up for a membership. He answered all my questions and was very knowledgeable. I left happy, informed looking forward in becoming a safe experienced gun carrier. I will recommend family and friends.
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July 2023 by David Ma
The 5-star rating hardly does this place justice - I had a 100/100 experience yesterday picking up my first pistol. David and Tre were incredibly helpful, knowledgable, friendly, and created a comfortable environment. For a relatively small shop, they have tons of options for weapons and gear. I came in having done some research about what I wanted, but there was nothing like getting advice straight from David who really knows his stuff, as well as Tre who, while up-front about the fact that he was still learning a lot too, had a lot of useful add-ons as well.I also got to go out back to the converted-trailer-range thing they've got going on, which was fantastic. I got to fire the rental versions of the exact two guns I was considering, which greatly impacted my decision (I'm guessing they don't have rentable versions of everything on the floor, but I was looking at very commonly-purchased models).Don't be like me and almost slip on the gravel at the bottom of the ramp because you're fast-walking/half-jogging down from the range and back to the shop in a hurry to grab the paper target that you forgot. It would have been completely on me if I had ate it on the slip, but a heads up because why not.David further helped me select some other basics and accessories; holster, cleaning kit, ammunition, etc. to set me up properly, and was kind enough to answer all of my questions. Tre was very thourough with the paperwork process and contacting the State police to verify me right before completing the purchase. The whole vibe was professional yet casual, and very smooth overall.Some other guys walked in while I was checking out, some members came to check-in and go shoot out back, and the whole atomosphere was everything I could have wanted in a first gun-store experience.
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May 2023 by Caleo Ruiz
Awesome place with friendly staff. Despite me being a whole hour away from this place, this was worth a visit to me. The biggest thing I love the most are the raffles they do every month which no other gun store I've visited does and I've been traveling this state as west as Monroe, as north as Hartford, and as East as Montville.
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April 2023 by Paul
Good selection of products, very professional, and helpful with providing information. Most gun shops in CT tend to shy away from questions that seem “dumb” but these guys are patient and helpful.
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April 2023 by Dale Powell
I was greeted by Darin, first off awesome atmosphere when entering, they were all ears when I mentioned that I’m partial deaf. Darin was very patience with me and explained what guns is suitable for concealed carry. He asked me simple questions where I can easily think of my goals for EDC. Took me the range and spoke to me of my considerations of guns. I personally like small amount of people or less people to able understand one person at a time. I’ll definitely come back, if I ever need an advice. Thank you again ??
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February 2023 by Brian Van
Small shop but honest. David was a big help getting my red dot zero’d. He was also very knowledgeable, friendly, and gave me some good tips.I would come back again for any gun services/purchases.
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January 2023 by Neil Vayda
My wife and I are new to firearm ownership and we know that we’re lucky to have discovered and been led by Darin and his team with not only making the right purchases, but also the time they’ve given us in advice and gun safety, the sincerity of which is not seen even in other retail industries. To boot, if you’re pricing guns and add-ons, we’ve found their prices are the lowest in the state. We felt so greatly with their leadership and business approach that we’ve purchased an annual membership to their new state of the art firing range, which my wife and I can rsvp all to ourselves. The value of a partnership with Tactical Boutique is in a class above the rest.
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January 2023 by synysterxP
Darin, David, Cody, Aaron…….Awesome people. I don’t think I’ll go anywhere else. Really the only gun shop I’ve been to so far where I feel a welcoming environment. Great customer service. Very happy I found this place. Highly recommend!
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January 2023 by somekindofhate22
Tactical Boutique is the best hands down. Their customer service is top notch. They always pick up the phone and reply to emails about anything you need. Darin, the owner, is a great guy, and you can tell he really cares about his business, employee's and customer's. I tell all my friends about this place. Check them out for your next purchase, you won't be disappointed
