The Xfinity Store by Comcast on New Britain Avenue in West Hartford provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. Reviews consistently highlight first class service and a staff that is very friendly, nice, knowledgeable, and professional. Employees are noted for exceeding expectations, handling everything like a pro, and providing exceptional service with patience and dedication. They help customers choose the best plans, fix issues, and ensure a positive experience. The store itself is described as absolutely beautiful, very big, clean, and runs professionally, with extremely clean restrooms. A common downfall mentioned is the parking lot, where finding a space is difficult on most days. Some customers also report a very hard time finding a direct store number to call. Despite these minor issues, many customers express sincere gratitude, state they are very pleased with the services, and confidently recommend the store.
Xfinity store by Comcast is open Monday-Saturday 10am-8pm and Sunday 11am-5pm.
February 2025
I was in and out within a few minutes. Great, quick customer service.
February 2025
When you come here ask for angel he was very nice and friendly and fixed my order right up after an incident another employee did I would recommend him to anyone 10 outta 10 experience
