Quest Diagnostics
Medical LabsHours:
Medical Building, 687 Campbell Ave Back Of, West Haven CT 06516 Hours
About Quest Diagnostics
Quest Diagnostics is a trusted location offering a variety of lab testing services, including routine blood and urine tests, pediatric specialty tests, glucose tolerance tests, and wellness screenings. They now provide COVID-19 antibody testing by appointment, with Saturday appointments available. The facility requires face coverings and does not serve patients with COVID-19 symptoms within the last 10 days. The location is praised for its clean, welcoming environment and efficient service, with many customers reporting quick, pain-free blood draws. Staff members are described as professional, friendly, and patient, with some staff members receiving special praise for their kindness and dedication. One notable staff member was highlighted for treating a child with kindness and respect, making the experience comfortable. The phlebotomists are experienced and capable, ensuring difficult draws are handled well. Overall, customers appreciate the excellent customer service, cleanliness, and the improvements made over time, making Quest Diagnostics a reliable choice for routine and specialized testing needs.
Most Recent Reviews
February 2026
this was the easiest blood drawing I’ve had. I was called in a minute after checking in and Rachel drew my blood. she was professional and so gentle I did not feel when she was changing the tubes. I was a bit nervous getting 8 tubes drawn but she was reassuring.
January 2026
The tech was amazing I didn’t even feel the stick. Prompt service.
January 2026
Scheduled appointment online, arrived 20 minutes early. Got tests started 10 minutes early and was done by the time my appointment was scheduled to start. Staff has been great, hit the vein on first shot every time.
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