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October 2021 by John O'Shea
Have spent the last 5 years or so speaking with boat dealers at the Providence boat show and the Boston boat show. Diane Bassett by far was the most professional and respectful dealer I spoke with. She was very attentive to my concerns and made me feel good about my purchase. Anytime something I needed answered, Diane always responded in a timely fashion. I would highly recommend Diane and her team to anyone looking to make a boat purchase. Since I purchased my boat (295sy Monterey), so many people/boaters have been so impressed with its design. I have also taking a few of them for a ride, and they told me that this boat rides very smooth (unsolicited comments) , which made me feel even better with this investment/purchase.
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October 2021 by nate shipp
Buying from Bassett Yacht & Boat sales felt like one of the safest things I could do. My wife told me we had to go with Diane because she was the first person she trusted, after a long exhaustive search for the right boat and dealing with numerous salespeople. Little did we know we would find the right boat company in the process. We love our Monterey, and the excellent customer service from Bassett. They got us off to a great start in my return to boating. We look forward to a long continued relationship, and an upgrade or two to come.
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March 2021 by Jason D.
My wife and I are first-time boat owners this year. We purchased a custom 2021 Monterey M4 from Bassett Yacht and Sales Boats in Westbrook, CT.We wanted to take some time to share our experience with Dianne and her extremely professional and courteous staff. Being our first boat purchase, we weren't really sure to begin, so we did quite a bit of research on the Internet and decided that Monterey might be a good choice due to the high-quality craftsmanship and good reviews. We selected the M4 based on where we wanted to drive the boat and the type of water activities we are interested in. Bassett Yacht and Sales Boats is a Monterey dealer that is close to us which is how we met Dianne Bassett, owner of Bassett Yacht and Boat Sales.From the very first time I spoke with Dianne she was personable, knowledgeable, and very patient, despite our obvious lack of boating experience. Dianne took the time to ask appropriate questions such as: where we planned on doing most of our boating, how many people would be on the boat, and the types of activities we wanted to do with the boat--really getting to know my wife and I and ensuring we made the proper boat selection and didn't pay form something we did not want or did not need. Dianne also kept our budget in mind when making her recommendation. All the while Dianne was not guaranteed a sale from us but she treated us like long-time customers: always answering questions and making sure that we understood the specifications of our order before placing our order with Monterey. We are very thankful as well that Dianne suggested we place our order early to ensure we would have the boat in time for the next boating season.Dianne and her staff were very flexible. We were able to look at an M4, she had in her showroom, a few times before making a final decision. This is where we met Mike the shop manager. Mike was very personable, professional and just as patient with our first-time boating questions: from everything about the M4 to what we might expect during the Connecticut Boater's Safety Course.Dianne and staff provided an exceptional buying experience. She even helped us through the process of financing and insuring the boat to provide a real "turn-key" product. We have a little over a month or so to go, but we cannot wait to get on the water with our new home away from home and cannot express enough thanks to Dianne for making this happen and making the process very easy and relatively painless. We are very proud and happy to be new members of the Bassett Boating family!
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October 2020 by Vickie Lathrop
We just picked up our new Monterey 295 from Bassett Yacht and Boats in WestbrookCT!! We are so thrilled with this boat!! It's beautiful! The owners took plenty of time explaining the details of the boat and also took care of the finances and contact with our insurance!!! This purchase process was completely easy!! We highly recommend them for your next boat/yacht purchase!! ??
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October 2020 by Steve Godiksen
We had such a great experience with the entire Bassett Boat team. From the day we bought our boat ( at the Mohegan Boat Show) to the day Bassett winterized it for us, they have been so helpful, and informative to us. We ended up buying the Monterey M-225. Great boat, we couldn’t be happier. Highly recommend this boat or any of the Monterey models as well as Bassett Boats. Thank you Diane , Ryan , and Mike for all you’ve done for usSteve and Leslie
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October 2020 by Lisa Graham
We had such a great experience with Diane and her team at Bassett. Buying late in the season, we were anxious to get on the water and they went out of their way to make that happen. They even delivered our new Monterey M4 to our home late on a Friday so we could be out on the water that weekend. Couldn’t be happier with the whole process and am looking forward to having them care for and service our boat for as long as we own it!
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October 2020 by Andy Hartnett
We have purchased two boats from Basset Yacht & Boat Sales. Our experiences with Diane, Paul and their entire staff have been exceptional at all times. We could not recommend them highly enough!
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October 2020 by Angela Nelson
Diane, Mike and Mark from Bassett Boat in Westbrook, Ct are awesome. We received our boat a few weeks ago and they have been wonderful to work with. Mike is always available and so willing to help us. Thank you Bassett Boat for making our dreams come true! Angela and Russ
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October 2020 by Cecilia Fanning Mitchell
Diane and her family are wonderful. The ease in the execution of the sale of the boat and delivery was super efficient. They are truly professional and I look forward to our next transaction!
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October 2020 by Mark D'Agostino
Great experience! Very professional, knowledgeable and helpful staff! Diane was wonderful. Delivery and orientation of the boat was extremely thorough, Mike and Mark were incredible!
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October 2020 by Alexander Perfido
Diane and Paul have been great and very helpful for a first-time boat owner.Mike has been equally friendly and available for any questions regarding service.
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October 2020 by David Mitchell
I bought a Monterey 225. Bassett took care of the financing and it was delivered later that week. Very easy to work with and highly recommend them!
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October 2019 by Ryan Zable
Great new location!!
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October 2019 by Rene Flores
I feel like I shouldn't rate because I work for Bassett yacht and Boat Sales however I like to mention that we strive to make our customers experience a great one
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October 2019 by Jay Traficante
Top notch! I have bought two boats from Bassett and both times Diane and team were great to work with.The service department is very attentive to anything that comes up.Do yourself a favor, if you are in the market for a boat, call Bassett. I promise you you won’t be disappointed.
