Westbrook Outlets is a shopping center featuring a variety of stores, including quality brands such as J Crew, Eddie Bauer, and Old Navy, where customers can find fancy items, often with sales and coupons leading to savings. The mall houses around 15 stores in one location, such as a Pepperidge Farm store and an Old Time toy store, which are described as wonderful and nice with great, helpful staff. A notable art collective called Kaleidoscope, which offers classes and cool stuff, is also located there. The building itself is old and needs repairs, with old theater seats in some areas, and the mall is reported to be three-quarters empty and slated to close in a year or two, though it is now under new ownership. Parking is not difficult to find. A past incident involved an uncomfortable interaction with a manager, which affected a visitor's experience, but overall the remaining stores are in good condition and well-stocked. The future of the mall remains uncertain, with hopes for improved customer service under its new management.
Love this outlet.lt’s well maintained but sadly, they only have few stores left & they will be shutting down sooner or later. Kind of sad.Truly…
December 2025
Nice variety of shops to visit here. Great place to spend a day especially when you have gifts to buy (even better when they are for yourself). This is a location that is well worth the visit. Give them a shot especially if you've never been!
November 2025
Love h&m shoes sales and selections! So sad h&m going out of business 😢 January 13th 2026 last day! Got amazing deals at Eddie bauer earlier today November 5th 3026
