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November 2025 by david provost
While traveling before the holiday I broke down. They got me right in and got me back on the road. Thanks
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November 2025 by RJ Lavallee
I have used Superior for body work twice: once where I paid out of my own pocket and the other through the insurance of someone who hit me. Could I have potentially found someone to have done the work for less when I was paying out of pocket? Perhaps. But I don't see how that would have been worth how smoothly everything went, the level of communication they had with me throughout the process (like when parts were on back-order), and the care I felt I was given. It was like working with your favorite cousin who you know kicks ass at what he does and is looking out for you.
Then with the work through the insurance company... Holy crap. They went to bat for me to make sure the insurance company didn't screw me. OEM parts. Amazing work. Countless phone calls and emails to make sure my truck was put back right when what went wrong was not my fault.
Great people. Great work.
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November 2025 by Carol Himsel Daly
I had an unavoidable accident with a deer that caused significant damage to my new RAV4, and it was important to me to have it repaired by a place where it would be restored to its original factory state, given it had only 20K miles. Superior Auto did exactly that, Tom was meticulous in the repair, prioritizing the car and my safety over the insurance company. In the end, the car looks and feels like there was never an accident. Their work is warrantied for the life of the car. This is a five star business.
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November 2025 by Ann Riley
Excellent customer communication and outstanding diagnostic and repair! I will have ALL future service on my Mini Cooper Countryman! .
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November 2025 by Bruce Newman
This company dies excellent work. On time and on the estimate. Will definitely be here again!
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October 2025 by Mary D'Apice
Bought a used car which came with some bad surprises. The team was just stellar in diagnosing the problem, working out a fair price and preparing paperwork and photos I needed to email for reimbursement. Patient and accommodating through the whole ordeal. Next time I buy a used car I will bring it to Superior right away for inspection before warranty is up. Staff is friendly and trustworthy.
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October 2025 by Beth Payne
Anthony was great to work with. My car was returned after my accident looking - and behaving! better than new. Thank you so much!
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October 2025 by Vivian Gentil
Outstanding service! My family and I have used Superior Auto-Westbrook Several times over the last two years. They are able to effectively communicate with auto insurance companies and advocate for their clients. They have great communication skills and have kept us up-to-date on every aspect of our vehicles’ repairs. They’ve done excellent work and go above and beyond repairing all our vehicles. We have four teenage drivers so we’ve been keeping Superior Auto very busy.
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October 2025 by Crystal Carroll
Thank you so much! It was awesome service and great spirit. Made me feel so welcome especially when cars are so scary to me. Def recommend
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August 2025 by Gary Volz
Excellent communication. Very efficient. Superior workmanship.
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July 2025 by Kylie
As always incredibly accommodating professional, and the work came out as expected!
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July 2025 by Glenn Morelli
Superior auto helped me out with my vehicles collision repair. Tom jr went above and beyond fighting the insurance company for me and got the job done! 10/10 would recommend Superior Auto for all collision and mechanical repairs
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July 2025 by Dan Ragozzine
Amazing work
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June 2025 by Brais Sampedro
We really appreciate the great service we got at this AAA. We were concerned about something minor on our car and they gave us a consultation with no charge. They were very helpful and we were able to be on our way very quickly.
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June 2025 by Patti Kron
Five stars isn’t high enough for rating Superior Auto in Westbrook, CT. The manager, Tom Vicino, Jr went above and beyond when I took my Toyota Camry in for repairs after an auto accident I’d had. Tom is honest and forthright and treated me with sincerity and respect. He kept in touch with me throughout the repair process and willingly picked up the phone or texted me whenever I had a question or concern. Most importantly, he fought with the insurance company on my behalf. I was getting more and more frustrated with the run-around I was getting from the adjuster, so Tom took matters into his own hands and dealt with the insurance company directly so I didn’t have to. All in all, a great experience. I won’t take my car anywhere else for body work and, for anyone who’s reading this, Superior Auto is where you’ll want to bring your car, too.
Patti Kron
Madison, CT
