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August 2022 by Cody S.
lied to me about having a prescription got new prescription didn't have it pharmacist laughed and refused to talk to me.
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August 2020 by Vin S.
The most disorganized non customer friendly pharmacyI've ever experienced. Mistakenly Notification that prescription. Is ready...get there and they have run out of drug product. Ive been told at the drive up that they are too busy to meet their own schedule.After 5 years as customer they lost my address and debating allowing me to take my prdcriptions...on two occasions have called to speak to pharmacy and have had to hold for at least 8 min. Although this pharmacy is minutes from my home I'm forced to change stores....and travel....still worth it to receive professional service.
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September 2019 by Laurie M.
I moved to this area 12/1, and decided to use Walgreens for my pharmacy because I drive by it every day. Usually they are fine, but today I waited mor ethan 30 mins. for a prescription that their automated system told me was ready. I was waited on by two employees, and one of them helped someone she knew before she helped me, because he came to the counter before I did. She had called my name -- that my prescription was ready, and then she helped the guy in line who cut in front of me. Not sure where the other employee was who told me it would be a 5 min. wait. One of the employees argued with me, that I HADN'T received notification that my prescriptions were ready... when I get text and email notifications.
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June 2019 by Hal K.
Walgreens, Westbrook CT pharmacy service is terrible. Follow-up with customer is lacking as well as stocking medication. Pharmacy never lives up to calling physician office and servicing customer. Totally dissatisfied with pharmacy. Go to Walgreens totally for best deal with insurance. Staff at pharmacy seem disinterested in customer.
