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June 2024 by jamil thomas
Everyone in the store was nothing but helpful and pleasant! Great team! I will definitely be recommending family and friends to this store.
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June 2024 by Travis Rew
Worst experience ever!!! Do not go to this store, use AT&T in Fairfield or Norwalk ( they are owned by AT&T corporate). The store manager is rude, his team setup accounts for me incorrectly and wouldn’t help fix them. It took me three months to get it fixed with their corporate offices. AT&T did the right thing in the end but this store and staff just want a sale and will get it no matter what it takes! Beware!!!
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June 2024 by West Point
What a great experience I had with a friend of mine at this store. I upgraded to the I-phone 15 and James was extremely helpful and understanding. I usually go to the Apple store in the mall, but this was so much nicer. Very friendly and great service. Thank you!
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March 2024 by Alanna Reader
Carlos in the Westport AT&T Store went above and beyond in fixing my phone. Not only did he provide 5 star customer service and support, he also retained a long time AT&T customer. Thank you Carlos at AT&T Westport, CT!
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December 2023 by Hossin Kashani
ATT tells me I qualify to get a free phone when I log in to my account. But in this store the girl says I don't. I have to pay.What's going on. I wasted my time going there.
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August 2023 by Karen Clarke
Very helpful staff.
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July 2023 by Meredith Walker
Had a nightmare of an experience with AT&T that is still continuing 36 hours in (and over 6.5 hours on the phone with customer service), but the staff at this store tried to patiently help me for over 2 hours (it still didn't work, but man, did they go to bat for me.) I have never been more disappointed in AT&T customer service for what I am going through but for the service in THIS store? I would give them my business all day every day.
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July 2023 by Anderson Rivero
Nice place !! Great people’s
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July 2023 by Michel Rivero
Amazing customer service
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July 2023 by H K
The brown guy working there does not know how to deal with people. We came first and he attended to someone else that came after us. Ended up leaving cuz he said it will be 20 min with someone else.
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July 2023 by Danay Gonzalez
Had questions about a phone and spoke to hector, he was very knowledgeable and he was able to sell me what I needed
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July 2023 by Anonymous Chameleon
Hector delivered fantastic A+ customer service and managed to lower my bill!
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July 2023 by David Murrieta
Great customer service an great staff
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May 2023 by Eloise Peterson
I walked into the store hoping to sign up for complete service in my home; Internet,TV, land phone, cell phone, the whole ball of wax.I saw a young man and a young woman sitting at a table. There was no greeting, no smile, no hello, no how may we help you, Nothing! They were like two slugs sitting there. (If I was their boss I would fire them both immediately). I walked up to the table, still nothing from either of them, and initiated a conversation asking if I could get complete service. It turned out that this store is like the Verizon store in Westport. At any rate I suggested to them the best way to greet a customer. That is...to greet the customer. I couldn't believe that these two are being paid to sit there like stones. I guess I'll go to Frontier because I hate Optimum which I have had for a few years now. :(
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April 2023 by Jay
Dealing with Ashley in the Westport store is amazing she really is a top of the line customer rep and store manager. I was on the phone for over 1 1/2 hours with 611 help line trying to understand what was the matter with the Moxee wifi. The wanted to send me a new one and charge me sales tax for a replacement.. I hung up the phone and went into store she replaced the sim card in the Moxee and I was on my way less than 5 minutes . Thank you Ashley!!!!!!
