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March 2024 by Michael U.
CVS in Westport, CT is the worst. The pharmacy manager should NOT be around other people, she cares nothing about the customer she only cares about her staff who are rude and ignorant. I'm always getting less medicine because they don't know how to count and they really don't care anyway. I changes my pcp over 2 years ago and they are still contacting my old DR to get prescriptions refilled. They don't give a damn and don't take responsibility for ALL their mistakes and they make hundreds of them. if you care about your health and wellbeing get your prescriptions elsewhere!
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February 2024 by Kyle Levitt
This has been my Go To Pharmacy for the better part of almost a Decade! They are always working so hard! Compared to most Pharmacies this one cares!
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February 2024 by Barrie H.
They don't seem to know they're a**e from their elbow...slow and incompetent staff and processes...so much of my time wasted and frustration generated by their inability to provide a simple service
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December 2023 by Skyler F.
Horrible, understaffed location. I waited 45 minutes on hold to speak with the pharmacy. I ended up going straight to the pharmacy, and asked about that, which they said was better than being understaffed. Do not go to a pharmacy that is severely understaffed.
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December 2023 by Marissa M.
CVS in Westport -specifically the Pharmacy- is absolutely terrible. The Pharmacy is a total mess and the people who work behind the pharmacy should all just be fired. Better yet they should just close the entire pharmacy down. For each script we have we need to visit the pharmacy at least twice and call our pediatrician 2-3 times as CVS always claims they "never got the script." They also frequently lose their filled scripts. The line is always long which is because they are terrible.
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December 2023 by Shelly Fogel
The CVS Westport Pharmacy are the worst people to deal with. They never have the correct information plus if you call them, you wait on hold for a while then they answer and hang up!! The worst!
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November 2023 by Judy Beach
I cannot say enough good things about ALL the wonderful pharmacy staff and Sandra the Pharmacist!! They all greet me professionally, ask me how I am, they work so hard, and I have seen how customers can treat them disrespectfully and as a now retired Emergency Room nurse, customer’s need to be more understanding, their job is not easy, this is a Very busy CVS and they do their best to expedite and help you!! I wouldn’t go to any other pharmacy but them!! So thank you Sandra and pharmacy staff, I truly appreciate you!! Judy Beach
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November 2023 by Thomas
Avoid this pharmacy if you can. It is disorganized and understaffed. Significant delays, poor communication, broken promises and long lines are typical. Although management is aware of these longstanding issues the situation has only worsened each year over the past decade.
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November 2023 by Tammy Davies
The pharmacy is run by the rudest pharmacist, who has no empathy and just downright awful. The techs are not helpful. I waited over 25 min for a covid vaccine, only to be told that they cancelled it. Awful service. And the tech who jabbed me didn’t even talk to me or look me in the eye after their error. No remorse or empathy from the entire team.
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October 2023 by Tammy R.
New to Westport ... So far I'm completely underwhelmed, especially by the pharmacist at the Westport CVS. After having a prescription sent over three separate times, on three separate days, I was told the prescription would be on the next truck. After multiple days of calling, I was finally told there was no prescription listed for the "same" person. I called the doctor who stated they had verification that the prescription had been verified by CVS. The woman pharmacist, who I tried to explain this to, kept telling me just to leave my number. When I shared that I had already done this multiple times- she proceeded to hang up on me. This is less then an appropriate of a response. We will be finding a new pharmacy.
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September 2023 by Lawrence Taylor
the pharmacy staff were very rude and discriminated against me. take your business somewhere else if you can.
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July 2023 by Erin (Nire)
the pharmacy is very overworked because CVS is busy pinching pennies and reducing staff.no bike parking, but +1 star because people are fine with me parking my bike in the back near the bathroom. way cooler about it than trader joes.
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July 2023 by Georges Seme
How come they all have their money order machine broken at the same time. What's the truth behind that sentence "Our machine is broken "?
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May 2023 by Barry Piels
The CVS store clerk took the time and trouble to find discounts that I had earned on my CVS Carepass account and apply them to my purchase.
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May 2023 by ZJ Darien
Obnoxious pharmacy representatives. CVS needs to institute some decorum.