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April 2023 by Zachary T.
Don't really know why there are different sizes sectioned off in clothing, if nothing is the size it says it is. You go to the men's 38, and they have stuff that's 32 34 42... Is anybody organizing the store?
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July 2022 by Taniesha J.
Suzan the store manager is racist and disgusting she thinks she's better than everyone who shops there. She needs to lay off that white stuff and go check herself in rehab, crazy racist cracker.
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April 2022 by Theresa C.
This is a fun store to search through and I am so happy with my few purchases - vintage ceramic pitcher, square ceramic dinner plate and box of new wine glasses. Will be going back. Lots of clothes we'll search through next time and lovely customer service. Bought this pristine pitcher for $8 and it's a rare find, online $35 plus shipping if available.
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July 2021 by Michelle Y.
Ummm, no thank you. As an avid thrift shopper, I've been to a million and one Goodwill stores. This one has a less-than-thrilling selection (unless you're really into Talbots; almost zero vintage pieces) but the most overpriced pieces I've ever seen. Why is the Zara jacket $35?? Why is Banana Republic blazer $35? I've never seen so many items marked at $35 at a thrift store. Ridonk. Not coming back. Staff is okay .
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April 2021 by Niels V.
Meh. The place is gross. Could do a better job, keeping it clean. Just because it's discounted items doesn't mean it has to be unkept.
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September 2020 by Jim C.
What an amazing store! Well stocked with a broad assortment of clothing, housewares, electronics and books. Prices are very fair considering the quality of the goods. Great mask compliance and safety. Helpful staff and a clean, attractive layout. Finally... kudos to whoever does social media for this store. I was very impressed by the thoughtful, specifics replies to others' comments, pro and con. Commercial retailers could take a lesson from Goodwill!
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November 2019 by Lauren B.
Do not go here to shop. Everything is overpriced and damaged. They are selling old, crusty, pilling sweaters for $35 because they have a designer name. Older style clearly used Chanel pumps - $250. Who do they think they are? A consignment store? They try and trick you with the 50% off but they change the tags. I found shoes with both a green and red tag with different prices. Where do all of these items go when they don't sell?! There are plenty of other great thrift stores in the state - avoid this one.
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August 2019 by Hina A.
Nice store- friendly staff and of course the satisfaction of being part of a bigger story
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June 2019 by Sammy D.
There is something kind of skanky about this place. I have been going rather regularly for the past couple of years and have noticed quite a difference in the prices and way they do business. As another reviewer mentioned-the seconds the average public gets to go through vs the dealers which may have early access. Yesterday I went and asked to see some USED Chanel flats in a case. Trying to get someone who would unlock the case took awhile-no one would help until I had to track down an employee who was chatting up a lady. The price of the shoes = 250.00 dollars a pair. SRSLY? Where is that money really going if this is indeed the price you are charging? All the prices are high for used clothes. Is someone skimming off the top? This is a used clothing store that sticks out like a sore thumb amongst all the old school thrift shops where money goes to charity, where prices are reasonable and the selection is great. Something fishy-just sayin'.
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May 2019 by Marjorie R.
Until recently, I was a buyer and donor at this Goodwill in Westport. I've recently learned that representatives from a local auction house come early every morning to take their pick of items before other shoppers have a chance to see them. I don't know what their financial arrangement is, but the quality of artwork and housewares has gone noticeably downhill at this Goodwill. It was, until recently, a great place to hunt for treasures. Now we get only what these dealers have rejected. So disappointing. I will no longer shop there and certainly won't be donating there. I've made sure others know the deal too.
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March 2019 by L G.
This is a great location for clothes. This is not a good store if you're an online reseller, but great if shopping for yourself. The employees are so helpful and friendly. Yes it's much more expensive than other Goodwill and thrift shops. However they have much better items. The prices don't seem to make any sense sometimes. Really beat up Jimmy Choo shoes were $45 and they were beat to hell, and beat up handbags with missing zipper pulls and stains and dirty lining $25-35. That's a lot for a thrift store.. but if you really spend time looking through you can find great stuff. Especially dresses and tops, stuff from Anthropologie for $15. $15 is high for Goodwill but cheap for Anthropologie so I'll stick with Goodwill.
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January 2019 by Thrift Store Connoisseur X.
I see a lot of reviews complaining about prices at this Goodwill, although I agree with many of the reviewers, as a person who frequents most Goodwills from here to Manhattan, the prices here are on par with most other locations. We just have to face it, thrift and second hand stores are back in fashion (I think that's a great thing) and prices have risen. That said, this is one of the better Goodwills I have been in. They present their shoes in cubbies, the only GW i have ever seen this done. It makes for a neater store and more pleasant shopping experience. And there's a perk that is part of most Goodwills that actually makes a world of difference here. The staff has no idea what luxury is and that can benefit any consumer in the know. While they have Lauren Ralph Lauren in their premiere (more expensive) cases, they had Tod's and Akris out on the floor priced normally with everything else. Sure GW has become more expensive but with a little digging here, you can actually walk away with a treasure. Happy hunting.
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July 2018 by Samantha M.
I had a great experience at this goodwill location. I got an $80 discontinued adidas pullover hoodie for $5.99, along with other name brand shirts from brands like J-Crew for very cheap prices. The clothes were organized by size and color. The staff was wonderful and even walked me through setting up a rewards card.
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February 2018 by Sean B.
Shame about the rap this place is getting for being in Westport. Personally, I'm really not too impressed with the prospect of getting to look through last year's yacht wear or whatever other garbage these one percent pricks are supposed be donating here. In fact, driving through towns like Darien and Westport on the way up here (some of the most boring-looking bougie hell holes I've ever seen), I remember thinking that there's surely nothing these miserable Stepford wives and two-bit hedge fund crooks could possibly have that I'd want. However, when I checked out the Goodwill, I was pleasantly surprised. Sure, it was a little more spruced up than your average Goodwill or Salvation Army, but nothing crazy. They actually had a really good selection of books and men's clothing and it wasn't a bunch of fancy prep school b******* either. I actually scored a pretty weird-looking blue and white cardigan sweater with zig zags and elbow pads. Now sure, it smelled kinda newish and all, and some rich p**** probably wore it out for a lobster dinner after the regatta last summer, but you know what? I ain't Che Guevara. If it looks stupid and doesn't quite fit me right AND its under five dollars, you better believe I'm gonna buy it. And when I'm out getting smashed on Johnny Bootleggers and nuking my bridges with people, I won't give two shits about the prep school putz whose ugly sweater I'm wearing. Anyway, overall, I was pleasantly surprised by this Goodwill. I would say try not to pay attention to the fact that its located in a wealthy community. You can still find some interesting items here, and if they are too clean or new, you can always rip them up a little bit and stick 'em in the bottom of a wet garbage bag for a year or so. They'll be just fine.
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January 2018 by Andrew Z.
Overpriced. Crowded. Parking lot is a zoo. I don't understand why this place is so popular. Prices are extremely high. Suits for upwards of $100. Sport coats routinely $50+. Give me a break. No returns either, so why would I go here if I could shop on Ebay instead for lower prices too?? Overflowing clothing racks because nobody is buying the stuff. Where does it all go? Makes no sense to me. Not as bad as Stamford or Norwalk but not far behind. Staff has always been very friendly but that's the only upside here.