Mitchells is a luxury retail store in Westport, Connecticut, offering over 300 brands of designer clothing, jewelry, and accessories for men and women. As a family-owned business, it is renowned for exceptional customer service and building strong relationships with clients and designers. Customers praise the friendly, upscale atmosphere where they feel like family, with personalized service, flawless alterations, and a warm welcome including a cappuccino. The store features a wide range of quality items, from couture to everyday denim, all presented in a beautiful space. Many describe their shopping experience as outstanding and heaven-like, often returning for the excellent care, generous service, and exquisite products that set Mitchells apart.
Honestly, one of the most pleasant shopping experiences in a B&M location in a long time. Everyone is patient and helpful and there is no sales pressure what so ever. Was asked several times If I would like coffee or water. Check out was personable. Will be back.
December 2023
The best customer service you will ever receive!! Chris and Cassandra are the best!! The whole staff makes you feel like family. Love this store!
December 2023
Terrific store, beautiful clothing and incredible client service. You pay for quality and Mitchell's oozes with quality. I need a set of blinders to wear after i pay at the register to avoid finding yet one more item i think might be a nice addition to the wardrobe. Shaban has been a class act to work with
