The Shade Store, handcrafted in the USA since 1946, offers high-quality custom window treatments including shades, blinds, and drapery. Customers can visit the Westport showroom to meet design consultants and explore interactive product displays. All materials, including exclusive fabrics, are available as swatches both in-showroom and online. The company provides free measurements to ensure perfect fit, and all orders are custom-made, shipping free within 10 days or less. Customers consistently praise the excellent service and professional staff. The process begins with helpful and knowledgeable salespeople who assist with fabric selections and project planning. Many reviews highlight the patience and attention to detail from staff, particularly during fabric choices and measurements. The onsite measurements and installations are described as punctual, professional, and efficient, with installers cleaning up afterward. Customers frequently mention their satisfaction with the final product, noting that the shades and drapes look beautiful and fit perfectly. Overall, The Shade Store provides a seamless experience from consultation to installation, ensuring high-quality craftsmanship and attentive service that leaves customers very happy with their window treatments.
Great experience through Westport store with custom window treatments. Dena walked me through various options and I couldn’t be happy with my Harlem Toile Roman shades in one room and cellulars on the other. Would love to work with them again!
February 2026
Dena was extremely helpful and was equally as invested in the right shades for my space as I was. The experience was not stressful at all and the variety was awesome. Installation process was painless as well.
July 2025
Everyone at the store was extremely professional and knowledgeable. Service was impeccable.