-
December 2023 by Theresa Ruelle
I have to say this location is Awesome! The store is neat, well organized and very quick service! I have always dealt with Augie and He is the best! He knows His business well, always makes the best recommendations and is a true professional!Well Done!???
-
October 2023 by SC Boykin
I have had a business mailbox at this UPS store in Westport for 5 years now. This is absolutely the best UPS store! The owner came to introduce himself to me in the beginning. Every time I go, they are always so friendly and helpful. I can get notary done here (I can also get notary done at Chase) but what Chase doesn't do is provide witnesses to sign paper and very few places do. This UPS will help you with 2 witnesses. I was under so much time pressure to sign some closing paper which required witnesses and this UPS came through for me! They are always cheerful, helpful and efficient. Highly recommend this place!
-
April 2023 by chris lesser
Consistently great customer service over the last couple years. Great team of people working here. Have on more than one occasion been in line seen the staff deal with some “challenging” Westport customers with grace and patience.Angie and “the blonde woman” especially - true professionals. Nice people too.UPS corporate ought to give the whole store a commendation, and a bonus. More friendly and helpful than the post office. They’ll even accept Usps package dropoff.A+ outfit.
-
July 2022 by Judy Beach
I can’t say enough about how wonderful this UPS store is!!! Augie and Vincent are so nice!! I was in a rush and had to send a fax, I had to leave and couldn’t wait for the confirmation BUT as I was about to drive away Augie came out of store and gave me the confirmation paper!!! Talk about GREAT customer service!!! He deserves a raise!!!? Thank you Augie and Vincent!!!!
-
April 2022 by Charles Plager
Always friendly and helpful staff. Am a frequent customer here.
-
January 2022 by jose abreu
I posted a box with several items to be delivered to the amazon warehouse, it's already been over 30 days, there hasn't been any movement until today. I call there they say it was not posted there.
-
July 2021 by Brittany Mccrae
The blonde woman in this store is HORRIBLE! She has a horrible attitude towards everyone who comes up to her. As long as she is here I will never be coming back to this store.
-
June 2021 by allison mchenry
I had to ship a package internationally and it got.l held up in Customs. The employees here went above and beyond -- multiple phone calls -- to figure out the problem and get my package delivered. Great service!
-
April 2021 by M P
I brought an Amazon package for return.Amazon States “show code to rep no box needed”The sales associate insisted I buy a box from them.I showed her the “Amazon Rules” - she still insisted I buy a box.The deal is: Amazon makes it easy to buy and return items.UPS Stores should remain grateful for the business, exposure and remain friendly.Bad management - drop where they will be nice.I guess I just don’t like them taking advantage of people.
-
November 2020 by Avery Cooper
Excellent service. Polite, helpful staff, always willing to go the extra mile for their customer. The only UPS Store I want to go to in Westport or Fairfield.Augie is the man!
-
November 2020 by Ann M.
Love this store! Always friendly and super fast! Not sure why though the system suddenly didn't have my regular shipping destinations, and it was odd some woman in texas was also under my phone number but still the best! Great job guys-- especially when super busy at the holidays !
-
June 2020 by Michael Major
The best UPS in CT. The staff there is friendly helpful always with a smile on your face.
-
May 2020 by Stacy Maxwell
Pablo and Augie are the best! They stayed overtime this evening just to help me get some very important paperwork out the door! They deserve a raise--at least a cup of coffee from the owner! I see why you have such high ranking reviews on the web; many other UPS Stores pale in comparison to yours. Thanks a million for your service. You will be my go-to guys from now on! Cheers!
-
May 2020 by Vanessa Pardo
Great customer service :)
-
April 2020 by Ryan Moran
Helpful, fast and reliable service. Thank you!