Thank you, both Lisa (manager) and Kevin for helping me re-opened my claim, which now has been resolved. Both were very friendly and professional. BOA is fortunate to have them.
October 2021
The tellers were very nice and friendly, but the service was soooo slooowww. They kept leaving their desks for no apparent reason while a huge line of people just waited.
November 2020
Friendly staff and good customer service. They are following the guidelines considering the pandemic. To meet with a representative, appointments are recommended just to avoid the wait. Very courteous staff and the manager is very customer focus and ensuring customer satisfaction.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
