Absolutely the worst bank ever always huge lines and manager refuses to step behind the counter and actually take customers. She walks around with a tablet and isn’t able to help anyone. If this continues I’m going to have to switch banks.
February 2023
Customer service is the rudest I’ve ever experienced. Just downright nasty and rude. No notary anymore and no drive through. The place is an absolute dump inside and don’t expect the security guard to stop any robberies.
March 2022
Thank you, both Lisa (manager) and Kevin for helping me re-opened my claim, which now has been resolved. Both were very friendly and professional. BOA is fortunate to have them.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.