Discount Lighting Outlet LLC is a business known for its five-star service and remarkable customer care, often described as a true gem. The service is extremely talented, thoughtful, and professional, with a genuine commitment to helping clients. Staff walk customers through different options while thinking through the architecture, aesthetics, vibe, and coloring of a space. They provide full attention, detailed expertise, and thoughtful advice, demonstrating a willingness to problem-solve and understand the specifics of any project, including unusual ones. The business is also a surprising treasure trove of artistic expression, specializing in beautiful stained glass lampshades and fixtures made right in the shop. The craftsmanship is described as astonishing, meticulous, and unique, with the ability to refurbish items and create custom pieces that light up a room. Pricing is very reasonable, turnaround times are quicker than expected, and acts of generosity are noted. The overall experience is one of exceptional service, kindness, and a level of personalized care not found in many big stores, making customers compelled to return and recommend the business highly.
I brought in a vintage lamp with complex wiring that was in bad need of replacement. Rich did a masterful job of rewiring the lamp, which required patience, dexterity, and a true love of the craft. This lamp, a family heirloom, is reborn! His skills are a true benefit for our community.
August 2024
We have worked with Rich a few times over the years and can not recommend him enough. He is extremely talented and thoughtful. He will walk you through different options as he thinks through the architecture, aesthetics, vibe, coloring, etc of the space you need to light.
December 2023
Such thoughtful help, high quality products and service that you will never find in a big box
