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July 2024 by Gary Ramus
No connection
Wethersfield
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December 2021 by mestjana mustafaj
Both the teller (Enise) and personal banker (Romeo) at this location were extremely professional and helpful. It’s customer service like this that makes it so I will continue to do banking with KeyBank in the future. Please give these two a nice bonus!
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December 2021 by May Fianna
Always have to wait when I come in, even off peak hours.Update:9/10 times I have a problem. At this branch. I just had to drive back to get my debit card after it wasn't given back to me at the drive through. Ridiculous.
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April 2020 by Felicia Silver
Silas Deane highway in Wethersfield awful service through the drive-through- Was waiting In line since 11:45 AM with three cars behind me only for the teller to put the shades down at 12 o’clock that’s some poor service right there I would never recommend KeyBank to anyone
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April 2020 by Motorcycle & ATV Expert
I do not recommend this branch. Staff are not knowledgeable at all.
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November 2019 by May Day
Always have to wait when I come in, even off peak hours.
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September 2019 by paula m
BEWARE OF HIDDEN FEES. I opened an account a few months ago with Sherry G. and get texts of random fees for withdrawing money AND THEY HAVE BEEN CHARGING $3.00 FOR A PAPER STATEMENT! AVOID THIS BANK!!!!!!!
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August 2019 by Violeta griffin
My experience with KeyBank has been excellent. Connie is very attentive, very polite and helpful. She knows the products the bank has to offer. I will continue my business with KeyBank.
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August 2019 by Laura Gara
We had a great experience with Connie. The banks we had relationships were not cooperating, we were referred to Connie by a mortgage broker. They have us everything we needed and more!
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August 2019 by Michael Hasan
I like Key Bank when you walk in there everybody's so helpful they make you feel important not just one person but from the tellers to management they are consistent conscientious helpful all the time very informative they listen well and they find a solution to your problems they take care of your needs KeyBank and it's people are extraordinaire it takes a few people to do extraordinary things. KeyBank is the people's bank thank you KeyBank.
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August 2019 by Paula Mercier
Connie was great in helping me to set up my business accounts. She is very knowledgeable about the products and which way to best utilize them.
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July 2019 by Tree T.
Customer Service is awful Enise and Anu see me sitting in the lobby area waiting for a replacement card yet did not ask me if I need anything for 10 minutes. Hartford and downtown Hartford always ask and right away!!!!!
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July 2019 by dave donatello
I was checking out banks in the area and when I walked in the service was awesome. Even though the staff seemed busy they greeted me and made me feel Welcomed. The branch manager was very friendly and offer me a opportunity to learn about the banks products. No pressure and she was very good. I'm coming back once I make my decision.
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July 2019 by Evelyn Casanelli
Enise is excellent, always ready to assist you with a smile. She will take time to ask about you and your family, remembers them by name. Anu and Sherry are also kind.
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July 2019 by Michael Costardo
Constance Harris helped open an account and other banking essentials. Connie went above and beyond what I consider neccessary and I thank her and her employees for their great work.
