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April 2024 by Stephanie Golfin
Went to this store and the entire time the staff was loudly bashing different professions. Won’t go into details but they were speaking loudly and talking poorly of several public service professions and local institutions. Inappropriate in the workplace.
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April 2024 by Maritza Crespo
I shop at once upon a child all the time but this time one of your staff members were rude when my daughter was playing with a toy on the floor with her father while I shop because my daughter is special needs . The staff member grab the toy and threw it in the bucket and made her cry. But sure didn't do that to the other little boy that was next to my daughter playing with toys as well.(Black girl with glasses ) if u don't like kids or doing your job then quit.
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April 2024 by Bethany Talbot
First time visiting the store and wow! Overall there were lots of items to pick from. I was disappointed in what they would offer as payment for consigned items. I also learned, buyer beware! I did not think to bring a screwdriver to the store nor did I test out the toys before purchasing. Like most toys I assumed batteries were not included. WRONG! I purchased 5 toys that require batteries, one of those toys was still factory sealed, the other 4 all had batteries in them. Once I got them home and went to install batteries I found out the toys were covered in battery acid! After cleaning out the toys I was able to get all but one toy to work. When I contacted the store they said they would not accept the return unless I had the sticker still. The receipt doesn't matter. The sticker got scrubbed off when I was cleaning the toy and the battery acid. Parenting is tough enough- this store makes more work than necessary. I won't be back.
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February 2024 by Honestly Ukanin
Friendly but not really helpful high priced for used clothes the nerve
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February 2024 by Yosef Morales
OUAC sucks, they treat people like we ned the money. We don’t, we just want to use the money and buy more clothing for our 5 kids. Staff there have attitude problem. I’m never stepping foot in that place again. I won’t recommend someone there either 
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January 2024 by Brian Johnson
I walked in and was immediately greeted with soemone telling me eveything wrong with what I was bringing in (I had a tub overfilled and a bag in it). That person then proceeded to point out to me, similarly to if I was dumb, what oversized meant. My previous trip I had the same items and same configuration with no issues. I have been going to this location to consign my items and buy items for approximately 8 years and in the last 2 have been unimpressed with the customer service experience.
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January 2024 by Joe “Joed2023” Drager
Customer service is severely lacking. Manchester store has nicer employees without the attitude.
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January 2024 by J Sussman
Staff was beyond kind for our first shipping experience. The selection is frankly a bit overwhelming - they had exactly what we needed, but we left with even more. Organized by gender, size, then color. Many items marked heavily on sale as I imagine they want to move the inventory quickly. Many different brands, but we saw a lot of Carter's, Children's Place, Jack& Jill. I think if we lived closer I might develop a problem.
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December 2023 by Carol Ann LeBlanc
Very well organized. They did not have what l was looking for and that was not their fault.
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November 2023 by Zachariah Zannoni
Difficult to navigate inside the store, narrow pathways. Prices are much higher and the overall quality of items is less than previous years.
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October 2023 by John Prescod
I learned about this Once shortly after the birth of my son. I wish I'd known a year earlier when my daughter was born. We found clothing we were paying full price for on their racks for a fraction of the cost. In some instances, they still have their original tags.You can find good clothing and shoes, in all sizes. This includes items for babies, toddlers, kids, and youth. They also have cribs, strollers, accessories. All items are also in good and sometimes new condition. Staff is helpful for the most part and they have seasonal sales, including on Halloween costumes.
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September 2023 by Sydney Kelley
Great selection of clothes for all child sizes. Staff was nice but there were 4 young adults behind the counter and only one cashier when there was a line. It's definitely a "help yourself" type of place.
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September 2023 by Suki Ee
Corporate needs to check these workers. They are very rude and need to work somewhere else and not with customers if they are going to be acting like this.
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September 2023 by Eve R.
I recently shopped at this location and saw my favorite manager Stephanie! I loved her when she was in the Manchester location and pretty much followed her to the Wethersfield location too, and the experience was great as always! She’s one of the nicest employees and is always asking about my kids :) The sales team was extremely helpful, and it made my experience so much better since they are always willing to show me where an item might be or go over any discounts or sales running at that time! The product selection is also always quite great at this location and it’s one of the more clean and organized stores which is why I don’t mind taking a bit of a drive to come here rather than the location a bit closer. Thank you Stephanie and the Wethersfield team for always making my shopping experience a great one (even if I always leave with way more than I intended it’s so worth it lol can’t pass up the great prices ! )
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September 2023 by Tiffany Cherry
If I could give 0 stars I would just because of the manager Stephanie. I've never met a person as rude as her. We had a problem and instead of helping when we approached her we were greeted with a horrible attitude.