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December 2023 by Ronald DeRobertis
Apparently M + T Bank is paying for the consolidation of People's United with all types of Bank Fees addedWhy should long time customers have to pay for their Corporate Greed and Heaven Help.You If You Suddenly Need To Use A Restroom. They Don't Have OneI am a older man and they just don't care for your needs. Bank somewhere else
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December 2023 by Matthew Gerhart
Clean bank with friendly staff, the young gentleman Peter was very helpful and nice to work with.
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November 2023 by irving barnor
I went to the bank to cash $7000 check my wife wrote to me from a business account. After verifying my identity, the Teller said he needed to to ask my wife a few questions. I called my wife and she answered the question(s) satisfactorily. All of a sudden, a couple of workers started whispering in the Teller's ears. The Teller then said he had to call my wife. He attempted 3 times, my wife did not pick up. He the gave me the check and ID back saying he cannot proceed with the transaction. I called my wife only to find out they never called her. They pretended they were calling but never actually did.There is one and only one reason they treated me that way: I am a black man trying to cash a $7000 check!
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November 2023 by Robert M
This is an ATM review, ATM wasn't operating correctly, but there was no flash display saying it was out of order. it would not give out my card. I spent 10 minutes pushing buttons before the card ejected. The drive-thru area is atrocious, I damaged my car trying to leave due to all the pillars and giant curbs.
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August 2022 by sss ggg
This is worst bank. They claim to provide notary service to their customers. I needed few documents notarized. They refused to do it even though me being their customer for more than 24 years. I went to local ups store, paid $5 per seal and got the documents notarized.
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March 2022 by Paul Gilbert
Went to the Wethersfield branch today with a client and they would not let her deposit insurance checks to pay her contractors because they said it was a two party check. Lousy customer service and no concern for their or my client. ?????
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January 2022 by Amy L.
Worst bank ever. This is a review for not just this branch but for People's as a bank. I have had to deal with People's since my parents had their accounts here and when they passed away I continued with them rather than changing banks. Being Executor I had to open an estate account. Over the last 2 years while the estate was being settled, I've had numerous occasions where I had to contact the bank to perform various Executor duties and I can say that the majority of the time, I've had to deal with employees who are either incompetent or the bank has not supplied them with the correct policies across the board because depending on who you are talking to you get different answers and have to jump through hoops to just do regular banking activities. I have so much more to say but I've already wasted enough time on this review and with People's Bank in general. Glad to say I'm finally done with them and will never recommend them to anyone ever.
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October 2021 by Cheryl Miller
Sold home in 5/2020 and moved out of state. Called at least 10 times over a month period to get tax forms for income tax filing, told sorry need to complete change of address form, did it, waited 10 days and again same response need to change address on banks form! Did this several times always saying they did not receive it and I even took copies of form and where i mailed and faxed it too! Never received a thing, BUT I did received new checks from the home equity account (for a house I no longer owned) with our new address on them! Two months later I get a bill for the home Equity letter saying a lien is on the house I no longer own because we didn't pay the home equity loans yearly renewal fee! Really PEOPLE! Again spoke to multiple people including the lawyer who closed the house for us and showed us were they had paid the loans off! Poor customer service all around!
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October 2021 by Sheri
As we know COVID has changed many things for everyone. However, went through the drivethru today and it took me 40 minutes to get to the window because the person in front of me had several transactions and was unprepared for each transaction. One would think she should have been told to go inside for all of these transactions but I found out the lobby was closed due to too many people being out sick. They should have limited her to one or two transactions not 30 minutes worth. The reason I’m upset about this is because I withdrew 3k not that long ago through the drivethru and was told to go inside the next time due to the larger sum of money. Seriously???!!!! I’m contemplating moving my funds to another bank.
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March 2021 by Angelica Herrera
Worst bank everrr!!!! They closed my account for no dams reason they didn't want to tell me why! And my money i had left on my chekings account they emailed to an address i don't live anymore!! Horrible attention regret opening an account with them bad costumer service!!
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January 2021 by Sheri P.
As we know COVID has changed many things for everyone. However, went through the drivethru today and it took me 40 minutes to get to the window because the person in front of me had several transactions and was unprepared for each transaction. One would think she should have been told to go inside for all of these transactions but I found out the lobby was closed due to too many people being out sick. They should have limited her to one or two transactions not 30 minutes worth. The reason I’m upset about this is because I withdrew 3k not that long ago through the drivethru and was told to go inside the next time due to the larger sum of money. Seriously???!!!! I’m contemplating moving my funds to another bank.
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September 2020 by Michael O'Connor
I wouldn't criticize the senior staff at this branch location. They must be very low paid, and they do seem to try to be nice.
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August 2020 by David Cavanaugh
Great bank. Drive up ATM, convention location!
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May 2020 by Jim Sollmi
Fantastic people at the bank are so nice. especially ClaudiaThanks so much for your help.
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January 2019 by Robert Fitrzyk
Excellent...what a fantastic crew!!!
